Innovation in the Application of Digital Tools for Managing Uncertainty: The Case of UK Independent Film. Issue 3 (17th April 2013)

• Record Type: Journal Article
• Authors: Franklin, Michael; Searle, Nicola; Stoyanova, Dimitrinka; Townley, Barbara
• Is Part Of: Creativity and innovation management. Volume 22:Issue 3(2013)
• Page Start: 320
• Page End: 333
• Publication Date: 2013-04-17
• Subjects: Creative ability in business -- Periodicals; Organizational change -- Periodicals; 658.57; 658
• DOI: 10.1111/caim.12029
• Languages: English
• ISSNs: 0963-1690

Abstract

<abstract abstract-type="main"> <title> <x xml:space="preserve">Abstract</x> </title> <p>This research investigates innovation in how film producers use social digital tools to engage consumers, reduce demand uncertainty and respond to the challenge of digital disruption that affects the traditional film value chain. Through three empirical case studies of film production and exploitation, we examine examples of innovation in product, service, distribution, marketing and process, each having important implications at the organizational level. Our findings show that innovations in one area have important implications for other areas, distribution impacting on concepts of product and service, for example. We also show that internal firm micro‐process dynamics impact directly on external interactions between the firm, consumers en masse and partner firms. Our research thus lies at the nexus of innovation, social media and uncertainty management, and questions the boundaries found in innovation 'types' or dominant taxonomies in traditional R&amp;D frames.</p> </abstract>