Cite
HARVARD Citation
Kietzmann, J. et al. (n.d.). Bittersweet! Understanding and Managing Electronic Word of Mouth. Journal of public affairs. 13 (2), pp. 146-159. [Online].
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Kietzmann, J. et al. (n.d.). Bittersweet! Understanding and Managing Electronic Word of Mouth. Journal of public affairs. 13 (2), pp. 146-159. [Online].