Communicate, don't litigate: The Schwartz Center Connections Program. Issue 1 (16th July 2013)

• Record Type: Journal Article
• Authors: Lown, Beth A.; Gareis, Karen; Kormos, William; Kriegel, Gila; Leffler, Daniel; Richter, Jim; Ship, Amy; Weil, Eric; Manning, Colleen
• Is Part Of: Journal of healthcare risk management. Volume 33:Issue 1(2013)
• Page Start: 3
• Page End: 10
• Publication Date: 2013-07-16
• Subjects: Health facilities -- Risk management -- United States -- Periodicals; Risk Management -- Periodicals; 362.1
• DOI: 10.1002/jhrm.21112
• Languages: English
• ISSNs: 1074-4797

Abstract

<abstract abstract-type="main" xml:lang="en"> <title>Abstract</title> <p>Little is known about effective educational approaches intended to reduce malpractice risk by improving communication with patients and among multidisciplinary teams in outpatient settings in order to prevent diagnostic delays and errors. This article discusses a prospective, controlled educational intervention that aimed to open lines of communication among teams in two disciplines: identifying how and why communication lapses occur between disciplines and with patients, and articulating strategies to avert them.</p> </abstract>