Managing volunteers : how to maximize your most valuable resource /: how to maximize your most valuable resource. (2013)

• Record Type: Book
• Further Information: Note: Nancy Sakaduski.
• Other Names: Day, Nancy
• Contents: AcknowledgmentsIntroductionThe 10 Commandments of Good Volunteer ManagementChapter 1: Where to StartThe PlanCreating a Volunteer ProgramBudgetingInheriting a Volunteer ProgramStaff versus Volunteer TasksQuestions to Get You StartedChapter 2: Recruiting Good VolunteersWhy Do People Volunteer?Kinds of VolunteersAttributes of Good VolunteersEthnic and Cultural DiversitySkill and Role DiversityRecruiting from within the OrganizationRecruiting Past VolunteersRecruiting from the CommunityTargeted RecruitingRecruiting Tools: Printed MaterialsRecruiting Tools: PublicityRecruiting Tools: Websites, Electronic Communication, and Social MediaQuestions to Get You StartedChapter 3: Selection, Orientation, and MeasurementThe Position DescriptionThe Application FormScreening/The InterviewOrientationHanging on to the New RecruitsRecordkeepingEvaluation of VolunteersEvaluation by VolunteersMeasuring ResultsQuestions to Get You StartedChapter 4: TrainingDeveloping a Good Training ProgramHow to Run an Effective Training SessionOther Ways to Train VolunteersAddressing FearsTraining Short-Term or Spontaneous VolunteersTraining as a BenefitTraining Paid Staff to Work with VolunteersQuestions to Get You StartedChapter 5: Organization and CommunicationMatching the Volunteer to the TaskFlexible Work for Flexible TimesOrganizing VolunteersDelegationCommitteesSchedulingCommunicationHow to Run a MeetingQuestions to Get You StartedChapter 6: Policies, Procedures, and LiabilitiesPoliciesProcedures and Best PracticesLiabilityStandard of CareRisk ManagementManaging Risk through TrainingAbuse Clearances and Background ChecksQuestions to Get You StartedChapter 7: Special Kinds of VolunteersTeam VolunteersFamilies Volunteering TogetherCorporate-Sponsored VolunteersCourt-Ordered Community Service VolunteersChildren and TeensInterns and Student VolunteersOlder VolunteersPeople with Disabilities"Virtual" VolunteersMicrovolunteering and CrowdsourcingVoluntourismQuestions to Get You StartedChapter 8: Retention, Recognition, and RewardsWhy Volunteers LeaveEmpowermentSense of BelongingPersonal GrowthSocializingExpressing Thanks and Giving PraiseRewardsThe Element of FunSense of AccomplishmentQuestions to Get You StartedChapter 9: Potential Problems and How to Avoid ThemHandling Problems and ComplaintsPrejudice/Bias/HarassmentVolunteers versus Paid StaffCommon Types of Problem VolunteersWhen a Volunteer Doesn't Work OutPreparing for Your DepartureGetting HelpWhat the Future HoldsQuestions to Get You StartedChapter 10: Resources, Support, and InformationInformation on Volunteer ManagementProductivity/CommunicationBest PracticesRecruitingSoftware/Cloud/Online SystemsLiability/Risk ManagementProfessional Organizations, Education, Credentialing, and NetworkingInternational ResourcesInformation for VolunteersSpecialized GroupsSpecial Events/DaysNational and Other Government ServiceNotesBibliographyIndex.
• Publisher Details: New York : Praeger
• Publication Date: 2013
• Extent: 1 online resource (224 pages)
• Subjects: 302/.14; Business & Economics -- Nonprofit Organizations & Charities; Volunteers; Voluntarism -- Management; Business & Economics -- Management; Business & management
• Languages: English
• ISBNs: 9798216114512
• Related ISBNs: 9781440803642
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.