Managing conflict in organizations. (2023)

• Record Type: Book
• Further Information: Note: M. Afzalur Rahim.
• Authors: Rahim, M. Afzalur
• Contents: Foreword Preface 1 Social Conflict Construct Contributions from Various Disciplines Organizational Conflict 2 Nature of Conflict Defining Conflict Threshold and Grey-Zone Conflicts Conflict and Competition Classifying Conflict Styles of Handling Interpersonal Conflict 3 Organizational Learning and Effectiveness Nature of Organizational Learning Types of Learning Nature of Organizational Effectiveness Characteristics of the Old Paradigm Problem Solving Conflict Management in the New Paradigm 4 Conflict-Management Design Nature of Conflict Management Contingency Approach Conflict Management Process 5 Intrapersonal Conflict Types of Intrapersonal Conflict Role Role Conflict Role Ambiguity A Model of Role Conflict and Ambiguity Consequences of Role Conflict Managing Intrapersonal Conflict 6 Interpersonal Conflict Prisoner's Dilemma A Model of Conflict Consequences of Interpersonal Conflict Negotiation Managing Interpersonal Conflict Conflict- Management Styles in a Global Setting 7 Intragroup Conflict Types of Groups Effects of Intragroup Conflict Managing Intragroup Conflict 8 Intergroup Conflict Dynamics of Intergroup Conflict Effects of Intergroup Conflict Managing Intergroup Conflict Intervention 9 Ethics and Morality Ethics and Morality Defined Behavioral Perspectives for Conflict Management Ethical Evaluation of Conflict Management Ethics and Leadership Structure Four Methods of Discourse General Appropriateness of the Methods Practical Methods and Conflict Management Styles Stages of Moral Development Empirical Study on Stages and Styles 10 The Measurement of Conflict Development of the ROCI– I Development of the ROCI– II Sample Items of the ROCI– I and ROCI– II New Measurements Scales that are being Developed 11 Epilogue A Design for Managing Conflict Appendix A: Cases Case 1: Allen Manufacturing Corporation Case 2: New Employee at the Credit Union Case 3: Minnis Service Case 4: The Hormel Strike at Austin, Minnesota Appendix B: Exercises Exercise 1: Contract Building Exercise 2: Technique of Role Analysis Exercise 3: Job Design Exercise 4: Transactional Analysis Exercise 5: Managing Interpersonal Conflict Exercise 6: Team Building Exercise 7: Intergroup Problem Solving Exercise 8: Organizational Mirroring Exercise 9: Analysis of Task Interdependence References Author Index Subject Index
• Edition: Fifth edition
• Publisher Details: London : Routledge
• Publication Date: 2023
• Extent: 1 online resource (324 pages), illustrations (black and white)
• Subjects: 658.4053; Conflict management
• Languages: English
• ISBNs: 9781000886221; 9781000886207
• Related ISBNs: 9781032259598; 9781032258201
• Notes: Note: Includes bibliographical references and index.; Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.