The great unheard at work : understanding voice and silence in organisations /: understanding voice and silence in organisations. (2023)

• Record Type: Book
• Further Information: Note: Mark Cole and John Higgins.
• Authors: Cole, Mark, 1960-; Higgins, John, 1962 June 27
• Contents: Part I. Seven shades of workplace silence 1. An introduction to the seven shades of silence 2. The seven shades of silence in action Part II. Creating and sustaining climates of silence and voice 3. On silence 4. The meaning of silence 5. Silence as ritual 6. Self-silencing 7. Silence at work 8. Silence is a password 9. Lessons for corporate life (on sustaining climates of silence and voice) 10. Silence descends Part III. Thirty-five voices… and beyond 11. Thirty-five voices 12. Some notes on method and practical application Part IV. Dialogue retethered 13. Putting dialogue to work
• Edition: 1st
• Publisher Details: London : Routledge
• Publication Date: 2023
• Extent: 1 online resource (236 pages), illustrations (black and white)
• Subjects: 658.4092; Leadership; Silence -- Psychological aspects; Communication in management
• Languages: English
• ISBNs: 9781000856033; 9781000855951
• Related ISBNs: 9781032283975; 9781032284026
• Notes: Note: Includes bibliographical references and index.; Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.