Knowledge-driven profit improvement : implementing assessment feedback using PDKAction theory /: implementing assessment feedback using PDKAction theory. (2019)

• Record Type: Book
• Further Information: Note: Monte Lee Matthews.
• Authors: Matthews, Monte Lee
• Contents: Preface Introduction: The Logic and the Philosophy Behind the PDKA Model The Process of "How to Implement Assessment Opportunities" Turning Knowledge into a Corporate Asset The Importance of the Bottom Line Results How to Implement Assessment Opportunites How Two National Awards Programs are Integrating PDKA Logic into their Assessment Process United Way of America (Excellence in Service Quality Award) Business Incentives (Minnesota Quality Award Winner) Texas Instruments (MBNQA Winner) Tennessee Eastman (MBNQA Winner) TARDEC (Presidential Award Winner) Disney (Winner of Children's Hearts) FP & L/AT & T (Deming Prize Winner) Conclusion
• Publisher Details: Boca Raton, FL : CRC Press
• Publication Date: 2019
• Extent: 1 online resource (392 pages)
• Subjects: 658.4/038; Management; Knowledge management; Management information systems; Knowledge Management; Management Information Systems; Gestion; Gestion des connaissances; Systèmes d'information de gestion; management; BUSINESS & ECONOMICS -- General; Knowledge management; Management; Management information systems; Electronic books
• Languages: English
• ISBNs: 9780138749668; 0138749663; 9780429605680; 0429605684; 9780429611209; 9780429600166
• Related ISBNs: 042961120X; 042960016X; 9781574442298; 9781138464506
• Notes: Note: Includes bibliographical references and index.; Note: Online resource; title from PDF title page (Taylor & Francis, viewed August 13, 2019).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.