Office procedures for the 21st century. (©2014)

• Record Type: Book
• Other Titles: Office procedures for the twenty-first century
• Further Information: Note: Sharon Burton, Nelda Shelton.
• Other Names: Burton, Sharon, 1942-; Shelton, Nelda
• Contents: Part I Chapter 1 Understanding the Changing and Challenging Office Chapter 2 Human Relations Chapter 3 Preparing for Your Job Search Chapter 4 Managing Your Work, Time, and Other Resources Part II Chapter 5 Communicating by Telephone Chapter 6 Building Communications Skills Part III Chapter 7 Processing Mail Chapter 8 Records Management Chapter 9 Handling Financial Procedures Part IV Chapter 10 Scheduling Appointments and Receiving Visitors Chapter 11 Making Travel Arrangements Chapter 12 Planning Meetings and Conferences Part V Chapter 13 Developing Effective Oral Presentations Chapter 14 Preparing to Meet the Challenges Chapter 15 Working in a Medical Office Chapter 16 Working in a Legal Office.
• Edition: Eighth edition, Pearson new international edition
• Publisher Details: Essex : Pearson Education
• Publication Date: 2014
• Copyright Date: 2014
• Extent: 1 online resource
• Subjects: 651.3; Office practice -- Handbooks, manuals, etc; Secretaries -- Handbooks, manuals, etc; Travail de bureau -- Guides, manuels, etc; Secrétaires -- Guides, manuels, etc; Office practice; Secretaries; Handbooks and manuals
• Languages: English
• ISBNs: 9781292052205; 1292052201
• Related ISBNs: 9781292042091; 1292042095
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.