Contemporary Logistics. (2014)

• Record Type: Book
• Other Names: Murphy, Paul R; Wood, Donald; ProQuest (Firm)
• Contents: Cover -- Brief Contents -- Contents -- Preface -- Part I: Overview of Logistics -- Chapter 1: An Overview of Logistics -- Economic Impacts of Logistics -- Logistics: What It Is -- The Increased Importance of Logistics -- A Reduction in Economic Regulation -- Changes in Consumer Behavior -- Technological Advances -- The Growing Power of Retailers -- Globalization of Trade -- The Systems and Total Cost Approaches to Logistics -- Logistical Relationships within the Firm -- Finance -- Production -- Marketing -- Marketing Channels -- Activities in the Logistical Channel -- Customer Service -- Demand Forecasting -- Facility Location Decisions -- International Logistics -- Inventory Management -- Materials Handling -- Order Management -- Packaging -- Procurement -- Reverse Logistics -- Transportation Management -- Warehousing Management -- Logistics Careers -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 1.1: KiddieLand and the Super Gym -- Appendix 1: Logistics Professional Organizations -- Chapter 2: Logistics and Information Technology -- General Types of Information Management Systems -- Office Automation Systems -- Communication Systems -- Transaction Processing Systems (TPS) -- Management Information Systems (MIS) and Executive Information Systems (EIS) -- Decision Support Systems (DSS) -- Enterprise Systems -- The Internet's Influence on Logistics -- Online Retailing -- Cloud Computing -- Information Technology Challenges -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 2.1: Just-in-Time in Kalamazoo -- Chapter 3: Strategic and Financial Logistics -- Connecting Strategy to Financial Performance -- Basic FinanciaL Terminology -- Income Statement -- Balance Sheet -- Strategic Profit Model -- Logistics Connections to Net Profit Margin -- Logistics Connections to Asset Turnover. Balanced Scorecard -- Logistics Activity Measures -- Transportation Measures -- Warehousing Measures -- Inventory Measures -- Design and Implementation of Measures -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 3.1: Brant Freezer Company -- Chapter 4: Organizational and managerial issues in logistics -- Organizing Logistics within the Firm -- Organizational Structure for Logistics -- Organizational Design for Logistics -- Managerial Issues in Logistics -- Productivity -- Quality -- Risk -- Sustainability -- Complexity -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 4.1: Red Spot Markets Company -- Part II: Supply Chain Management -- Chapter 5: The Supply Chain Management Concept -- Evolution of Supply Chain Management -- Supply Chain Management Process Frameworks -- Enablers of Scm Implementation -- Understanding the Implications of Increased Customer Power -- Establishing Appropriate Relationship Structures -- Leveraging Technology for Enhanced Visibility and Communication -- Use of Supply Chain Facilitators -- Barriers to SCM Implementation -- Regulatory and Political Considerations -- Lack of Top Management Commitment -- Reluctance to Share, or Use, Relevant Information -- Incompatible Information Systems -- Incompatible Corporate Cultures -- Globalization Challenges -- Supply Chain Integration -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 5.1: Johnson Toy Company -- Chapter 6: Procurement -- Procurement Objectives -- Supplier Selection and Evaluation -- Procurement Portfolio Approach -- Supplier Development (Reverse Marketing) -- Global Procurement (Sourcing) -- Sustainable Procurement -- Social Responsibility -- Investment Recovery -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 6.1: Tempo Ltd. Part III: Elements of Logistics Systems -- Chapter 7: Demand Management, Order Management, and Customer Service -- Demand Management -- Demand Forecasting Models -- Demand Forecasting Issues -- Order Management -- Order Transmittal -- Order Processing -- Order Picking and Assembly -- Order Delivery -- Customer Service -- Time -- Dependability -- Communication -- Convenience -- Managing Customer Service -- Establishing Customer Service Objectives -- Measuring Customer Service -- Customer Profitability Analysis -- Service Failure and Service Recovery -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 7.1: Handy Andy, Inc. -- Appendix 7 -- Chapter 8: Inventory Management -- Inventory Classifications -- Inventory Costs -- Inventory Carrying Costs -- Ordering Costs -- Trade-Off Between Carrying and Ordering Costs -- Stockout Costs -- Trade-Off Between Carrying and Stockout Costs -- When to Order -- How Much to order -- Economic Order Quantity -- Conditions of Uncertainty -- Inventory Flows -- Inventory Management: Special Concerns -- ABC Analysis of Inventory -- Dead Inventory -- Inventory Turnover -- Complementary and Substitute Products -- Contemporary Issues With Managing Inventory -- Lean Manufacturing (Lean) -- Service Parts Logistics -- Vendor-Managed Inventory (VMI) -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 8.1: Low Nail Company -- Chapter 9: Facility Location -- The Strategic Importance of Facility Location -- Cost Considerations -- Customer Service Expectations -- Location of Customer or Supply Markets -- Determining the Number of Facilities -- General Factors Influencing Facility Location -- Natural Resources -- Population Characteristics-Market for Goods -- Population Characteristics-Labor -- Taxes and Incentives -- Transportation Considerations -- Proximity to Industry Clusters. Trade Patterns -- Quality-of-Life Considerations -- Locating in Other Countries -- Specialized Location Characteristics -- Free Trade Zones -- Finding the Lowest-Cost Location -- Grid Systems -- Facility Relocation and Facility Closing -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 9.1: All-Indian Logistics Services -- Chapter 10: Warehousing Management -- The Role of Warehousing in a Logistics System -- Public, Private, Contract, and Multiclient Warehousing -- Public Warehousing -- Private Warehousing -- Contract Warehousing -- Multiclient Warehousing -- Design Considerations in Warehousing -- General Considerations -- Trade-offs -- Fixed versus Variable Slot Locations for Merchandise -- Build Out (Horizontal) versus Build Up (Vertical) -- Order-Picking versus Stock-Replenishing Functions -- Two-Dock versus Single-Dock Layout -- Conventional, Narrow, or Very Narrow Aisles -- Degree of Warehouse Automation -- Other Space Needs -- Warehousing Operations -- Warehousing Productivity Analysis -- Safety Considerations -- Hazardous Materials -- Warehousing Security -- Cleanliness and Sanitation Issues -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 10.1: Minnetonka Warehouse -- Chapter 11: Packaging and Materials Handling -- Product Characteristics -- Packaging Fundamentals -- Functional Trade-offs -- Package Testing and Monitoring -- Labeling -- Issues in Packaging -- Environmental Protection -- Metric System -- Identifying Packaging Inefficiencies -- Packaging's Influence on Transportation Considerations -- Unit Loads in Materials Handling -- The Unit Load Platform -- Beyond the Unit Load -- Materials Handling -- Materials Handling Principles -- Materials Handling Equipment -- Summary -- Questions for Discussion and Review -- Suggested Readings. Case 11.1: Let There Be Light Lamp Shade Company -- Chapter 12: Transportation -- Comparing and Contrasting Transportation Infrastructure -- Transportation Modes -- Airfreight -- Motor Carriers -- Pipelines -- Railroads -- Water -- Intermodal Transportation -- Transportation Specialists -- Transportation Regulation -- Environmental Regulation -- Safety Regulation -- Economic Regulation -- Legal Classification of Carriers -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 12.1: Truck Company -- Chapter 13: Transportation Management -- Contemporary Transportation Management -- Rate (Pricing) Considerations -- Rate Determination -- Rate and Service Negotiations -- Modal and Carrier Selection -- Documentation -- Bill of Lading -- Freight Bill -- Freight Claims -- Making and Receiving Shipments -- Consolidating Small Shipments -- Demurrage and Detention -- Routing -- Tracking and Expediting -- Transportation Service Quality -- Summary -- Questions for Discussion and Review -- Suggested Readings -- Case 13.1: Chippy Potato Chip Company -- Chapter 14: International Logistics -- Macroenvironmental Influences on International Logistics -- Political Factors -- Economic Factors -- Cultural Factors -- International Documentation -- Terms of Sale -- Group 1: Terms that Apply to Any Mode of Transport -- EXW (ExWorks) -- FCA (Free Carrier) -- CPT (Carriage Paid To) -- CIP (Carriage and Insurance Paid To) -- DAT (Delivered at Terminal) -- DAP (Delivered at Place) -- DDP (Delivered Duty Paid) -- Group 2: Terms that Apply to Sea and Inland Waterway Transport Only -- FAS (Free Alongside Ship) -- FOB (Free on Board) -- CFR (Cost and Freight) -- CIF (Cost, Insurance, and Freight) -- Methods of Payment -- International Trade Specialists -- International Freight Forwarders -- Nonvessel-Operating Common Carriers -- Export Management Companies.
• Edition: 11th ed
• Publisher Details: Harlow, United Kingdom : Pearson Education Limited
• Publication Date: 2014
• Copyright Date: 2015
• Extent: 1 online resource (318 pages)
• Subjects: 658.5; Physical distribution of goods; Distribution (Économie politique); distribution (function); Physical distribution of goods; Electronic books
• Languages: English
• ISBNs: 9781292004969; 1292004967
• Related ISBNs: 9781292004846
• Notes: Note: Description based on publisher supplied metadata and other sources.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.