The leader's guide to managing people : how to use soft skills to get hard results /: how to use soft skills to get hard results. (2014)

• Record Type: Book
• Further Information: Note: Mike Brent and Fiona Elsa Dent.
• Other Names: Brent, Mike; Dent, Fiona Elsa
• Contents: About the authors Acknowledgements Introduction Part 1 - YOU 1. Your Reputation 2. Your Career 3. Your Resilience Part 2 – YOUR PEOPLE 4. Coaching 5. Influencing 6. Facilitating 7. Team building 8. Motivation 9. Performance management 10. Conflict management 11. Relational intelligence Part 3 – YOUR BUSINESS 12. Change 13. Derailment 14. Positive leadership behaviour ... And finally References Index.
• Publisher Details: Harlow, England : Financial Times Pub
• Publication Date: 2014
• Extent: 1 online resource (xxi, 239 pages), illustrations
• Subjects: 658.409; Leadership; Personnel management; Communication in management; Interpersonal relations; Teams in the workplace -- Management; Leadership; Personnel Management; Leadership; Personnel -- Direction; Communication en gestion; Équipes de travail -- Gestion; Communication in management; Interpersonal relations; Leadership; Personnel management; Teams in the workplace -- Management
• Languages: English
• ISBNs: 9780273780366; 0273780360; 0273779451; 9780273779452; 9780273780373; 0273780379; 9781292007441; 1292007443
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.