The leader's guide to emotional agility : how to use soft skills to get hard results /: how to use soft skills to get hard results. ([2016])

• Record Type: Book
• Further Information: Note: Kerrie Fleming.
• Authors: Fleming, Kerrie
• Contents: Why you need to read this book -- Introduction -- Structure of the book -- The seven steps to emotional agility (ea) -- Step one: the real you -- Step two: how do you feel and why does it matter? -- Step three: becoming aware of others -- Step four: understanding the emotions -- Step five: managing your own emotions -- Step six: managing the emotions of others -- Step seven: creating awareness -- Emotional agility in action -- Using ea for difficult performance appraisals -- How to motivate a disengaged team using ea -- Using ea to enhance creativity and innovation -- Managing change using ea -- Becoming a more effective and influential leader using the seven steps of ea -- Conclusion -- Appendices.
• Publisher Details: Harlow, England New York : Pearson
• Publication Date: 2016
• Copyright Date: 2016
• Extent: 1 online resource (1 volume), illustrations
• Subjects: 658.4/092019; Leadership; Emotional intelligence; Emotions; Leadership; Intelligence émotionnelle; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Emotional intelligence; Emotions; Leadership; Electronic books
• Languages: English
• ISBNs: 9781292083070; 1292083077; 9781292083063; 1292083069
• Related ISBNs: 9781292083049; 1292083042
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.