Cite
HARVARD Citation
Torres, E. et al. (2022) Customer service marketing : managing the customer experience. [Online]. London : Routledge. Available from: http://access.bl.uk/ark:/81055/vdc_100165944266.0x000001
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Torres, E. et al. (2022) Customer service marketing : managing the customer experience. [Online]. London : Routledge. Available from: http://access.bl.uk/ark:/81055/vdc_100165944266.0x000001