AI and the future of the public sector : the creation of public sector 4.0 /: the creation of public sector 4.0. (2022)

• Record Type: Book
• Further Information: Note: Tony Boobier.
• Authors: Boobier, Tony, 1956-
• Contents: Contents Acknowledgments About the Author Introduction 1. Understanding the Key Building Blocks of Progress 1.1. Introduction 1.2. Key Building Blocks of Data Science and AI 1.2.1. Data Acquisition 1.2.2. Data Maintenance 1.2.3. Analysis 1.2.4. Communication 1.2.5. Machine Learning 1.2.6. Artificial Intelligence 1.2.7. Risks and Advantages 1.2.8. Four Key Focuses for Future AI 1.3. Quantum Computing 1.3.1. What Is Quantum Computing? 1.3.2. Impact on Cybersecurity 1.4. Proliferation of Devices 1.5. 5G and the Impact of Advanced Communication 1.5.1. Global Transformation 1.6. Public Services 4.0 1.7. Conclusion 1.8. Notes 2. Office of Finance 2.1. Introduction 2.2. Forecasting and Public Finance Management 2.3. Forecasting 2.3.1. Qualitative Forecasting 2.3.2. Quantitative Forecasting 2.3.3. Forecasting for Public Sector Transformation 2.3.4. Managing Risk and Uncertainty 2.3.5. Forecasting in IT Projects 2.3.6. The Move Toward Activity-Based Costing 2.3.7. Hard Benefits and Soft Benefits 2.3.8. Enterprise Resource Planning 2.3.9. AI and Governmental Administration 2.3.10. Global Partnership on AI 2.4. Conclusion 2.5. Notes 3. Public Order and Safety 3.1. Introduction 3.2. The Future of Policing in an AI Era 3.2.1. Transformation of Police Work 3.2.2. Criminal Use of AI 3.2.3. Police Use of New Technologies 3.2.4. Case Studies in Policing 3.2.5. Policing in China 3.2.6. Forward-Looking Policing 3.3. AI in Policing 3.3.1. Impact on Police Behavior 3.4. The Citizen as a Key Component of Future Policing 3.5. Police and Location Analytics 3.6. Policing Summary 3.7. Border Security and AI 3.8. Customs Reform 3.8.1. The Citizen and Taxation 3.9. Fire Safety and AI 3.9.1. Natural Fire Prevention 3.9.2. Prevention of Urban Fires 3.9.3. Smart Homes and Fire Protection 3.9.4. Commercial Fire Protection 3.9.5. Firefighting Using AI 3.9.6. Fire Station Locations 3.10. Conclusion 3.11. Notes 4. Personal Social Services 4.1. Introduction 4.2. Care Homes 4.2.1. The UK Model 4.2.2. Care Homes in Japan 4.2.3. The Canadian Picture 4.2.4. The Emergence of AgeTech 4.2.5. Going Forward 4.2.6. Conclusion 4.3. Impact on Children 4.4. Mental Health 4.5. Social Protection 4.5.1. Social Risk Framework 4.6. Employment and Benefit Management 4.7. Conclusion 4.8. Notes 5. Health 5.1. Introduction 5.2. Digitalization and Its Importance in Healthcare 5.2.1. Different Categories of Data Sources in Healthcare 5.3. Medical Monitoring and Biosensors 5.3.1. Use of Biosensors in Mental Health 5.4. Innovating to Zero in Healthcare 5.4.1. Zero Invasive Surgery 5.4.2. Zero Waste Management 5.4.3. Zero Surgical Errors 5.5. Tissue Engineering 5.6. Cybernetics 5.7. Advancement in Drug Creation and Treatment 5.8. Case Studies in Healthcare 5.8.1. Ping An Good Doctor 5.8.2. Cancer Screening 5.9. Paramedics and AI 5.10. Cybersecurity in Healthcare 5.11. Conclusion 5.12. Notes 6. Education 6.1. Introduction 6.2. Learning for the Future 6.3. Teaching in the Future 6.3.1. The Use of AI for Predicting Exam Success 6.4. AI and Language in the Classroom 6.4.1. Automatic Essay Scoring 6.4.2. Removing Communication Barriers 6.5. Robots in the Classroom 6.6. The Shortage of Tech Talent 6.7. Case Studies in Education 6.8. Conclusion 6.9. Notes 7. Defense 7.1. Introduction 7.2. Use Cases of AI in Defense 7.2.1. Intelligence, Surveillance, and Reconnaissance 7.2.2. Logistics 7.2.3. Cyberspace Operations 7.2.4. Information Operations and “Deep Fakes” 7.2.5. Command and Control 7.2.6. AI and Augmented Reality Soldiers 7.2.7. Semi-Autonomous and Autonomous Vehicles 7.3. Ethical Issues 7.4. Drones 7.5. Conclusion 7.6. Notes 8. Smarter Cities and Transportation 8.1. Introduction 8.2. Smarter Cities 8.2.1. Smart Infrastructure 8.2.2. Smart Transportation 8.2.3. Street Lighting 8.2.4. Water Utilities 8.2.5. Emergency Services 8.2.6. Waste Collection and Disposal 8.2.7. Maintenance of Public Places 8.2.8. Humans as Devices 8.2.9. Data Challenges for Smarter Cities 8.3. Transportation 8.3.1. Traffic Management 8.3.2. Road Safety 8.3.3. Highway Maintenance 8.3.4. Autonomous Trams 8.3.5. Autonomous Taxis 8.4. Railways and the Future of Rail 8.4.1. Net Zero in Rail 8.4.2. AI and Effective Rail Timetabling 8.5. Conclusion 8.6. Conclusion 8.7. Notes 9. Housing and the Environment 9.1. Introduction 9.2. AI in Social Housing 9.2.1. Risk Management in Social Housing 9.2.2. Transforming the Tenant Experience 9.2.3. Case Study – Housemark Pilot 9.2.4. Social Housing Fraud 9.2.5. Tenant Viewpoint 9.2.6. AI as a Virtual Housing Assistant 9.2.7. Chatbots in Social Housing 9.3. AI and the Environment 9.4. Management of Natural Disasters 9.4.1. Flooding and Flood Management 9.4.2. Flood Defense 9.4.3. Earthquakes, Windstorms, and Forest Fires 9.5. Conclusion 9.6. Notes 10. Employment, Industry, and Agriculture 10.1. Introduction 10.2. Employment 10.2.1. Unemployment 10.3. AI and Industry 10.3.1. State-Owned Enterprises 10.3.2. China Model 10.3.3. South African Model 10.3.4. UK Model 10.3.5. SOEs in the United States 10.4. Agriculture 10.4.1. The Role of AI in Agricultural Policy 10.4.2. AI in Agricultural Issues 10.5. Conclusion 10.6. Notes 11. The Role of the State 11.1. Introduction 11.2. What Is the Role of the State? 11.3. What Is Surveillance? 11.4. Reasons for Surveillance 11.5. Surveillance Capitalism 11.6. Surveillance in Covid “Track and Trace” 11.7. Data Justice and Independent Oversight 11.8. A Contrary View 11.9. The Ethics of Surveillance 11.10. Nudging the Citizen 11.11. Conclusion 11.12. Notes 12. Risk and Cybercrime 12.1. Introduction 12.2. The Nature of Risk 12.2.1. Management of Risk 12.2.2. Three Levels of Risk Defense 12.3. Roles and Responsibilities in the Public Sector 12.4. Examples of Risk 12.4.1. Technology and System Failure 12.4.2. Data Security and Privacy 12.4.3. Employee Error 12.4.4. Failure of Processes, Systems, and Policies 12.4.5. Reputational Risk 12.4.6. External Risk <p&
• Edition: 1st
• Publisher Details: Hoboken : John Wiley & Sons, Inc
• Publication Date: 2022
• Extent: 1 online resource
• Subjects: 351.0285; Public administration -- Data processing; Artificial intelligence
• Languages: English
• ISBNs: 9781119868125
• Related ISBNs: 9781119868101
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.