The remote work handbook : the definitive guide for operationalizing remote work as a competitive business strategy /: the definitive guide for operationalizing remote work as a competitive business strategy. (2022)

• Record Type: Book
• Further Information: Note: Mari Anne Snow.
• Authors: Snow, Mari Anne
• Contents: Chapter 1: Workplace flexibility is a smart business move Testing your assumptions - what is a remote team? Competitive advantages of remote teams Why adopt remote work as a business strategy now? Chapter 1 Highlights Chapter 2: Build it right Identify the remote work operating model that is right for you Start with the end in mind, then recruit help Take a multi-discipline approach, but assign a remote work champion to lead Recruit from the top, middle, and line level Seek support and buy-in from executive sponsors and key stakeholders Chapter 2 Highlights Chapter 3: The 5 organizational components of remote work Chapter 3 Highlights Chapter 4: Component one: Infrastructure Networks, the cloud, and business system access Devices, apps, and backups Systems, data, IP security Legal, compliance, regulatory considerations Role of the helpdesk Business continuity and disaster recovery planning post-2020 Chapter 4 Highlights Chapter 5: Component two: Operational protocols Work processes and workflows Communication protocols Work schedules and defining availability Software and business systems Remote workforce and system user security responsibilities Remote workplace safety Chapter 5 Highlights Chapter 6: Component three: Performance accountability measures Organizational mission and core values Business goals and deliverables Universal performance metrics Job descriptions Functional requirements and existing KPIs Interpersonal interaction protocols Remote team meeting protocols Chapter 6 Highlights Chapter 7: Component four: Talent Management Systems Universal remote work skills and competencies Compensation, benefits, and employee policies Remote team recruiting and hiring 30-60-90 onboarding systems The leader-led accountability cycle Performance review process Career paths for remote employees Disciplinary process Chapter 7 Highlights Chapter 8: Component five: Remote workforce training Integrate new hires thoughtfully Upskill leadership Rethink mentoring Build team resilience Incorporate contractors into your culture Institutionalize continual learning Chapter 8 Highlights Chapter 9: Operationalizing your remote work business model Leverage pilots to test your plan Build a network of remote work experts Recruit engaged executive sponsors Collect and analyze data to measure progress Create a robust reporting process Expand the rollout past the pilot Chapter 9 Highlights Chapter 10: Managing change LISTEN: Conduct a listening tour and shop your ideas EXPLAIN THE "WHY": Shape the narrative OVERCOMMUNICATE: Share information freely RECRUIT: Focus on the convertibles CELEBRATE: Celebrate progress strategically STAY ALERT: Assess, iterate, and adapt Chapter 10 Highlights Chapter 11: Multi-channel communications Leverage the online to offline (O2O2O) communication flow Communication in remote teams works differently Build communication systems then standardize them Create touchpoints that build remote team engagement Teach yourself and your people channel etiquette Recognize digital communication limits Reduce message distortion by connecting directly to your audience Chapter 11 Highlights Chapter 12: Institutionalizing remote work Plan beyond the rollout Budget to support the new model Build business goals tied directly to remote work Hire and promote using the new model Align the performance review process Track progress, communicate, and report gains Chapter 12 Highlights Chapter 13: Build on team achievements Recognize achievements, become a spokesperson Keep iterating Up the ante over time Chapter 13 Highlights
• Edition: 1st
• Publisher Details: New York : Productivity Press
• Publication Date: 2022
• Extent: 1 online resource
• Subjects: 658.3123; Telecommuting; Strategic planning; Business planning
• Languages: English
• ISBNs: 9781000685909; 9781000685886; 9781003243557
• Related ISBNs: 9781032153070; 9781032153056
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.