Developing assertiveness skills for health and social care professionals. (2021)

• Record Type: Book
• Further Information: Note: Annie Phillips.
• Authors: Phillips, Annie
• Contents: About the author. Acknowledgements. Introduction. The importance of being assertive. Women and assertiveness. How to be assertive. Putting your ideas into practice. Feelings. Dealing with criticism. Making and refusing requests. Negotiation. Preventing and resolving conflict. Setting the boundaries. Developing reflective thinking. Putting it into practice for the patient. Breaking unwelcome news. Boundaries in clinical work. Your personal development plan. Goal setting and supporting change. Index.
• Edition: 1st
• Publisher Details: London : Routledge
• Publication Date: 2021
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 362.1068; Assertiveness training; Medical personnel -- Training of; Medical personnel -- Psychology; Human services personnel -- Training of; Human services personnel -- Psychology
• Languages: English
• ISBNs: 9781000552607
• Related ISBNs: 9781000552522; 9781908911063
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.