Continuous improvement practice in local government : insights from Australia and New Zealand /: insights from Australia and New Zealand. (2021)

• Record Type: Book
• Further Information: Note: Matthew Pepper, Oriana Milani Price, Arun Elias.
• Authors: Pepper, Matthew; Price, Oriana Milani; Elias, Arun
• Contents: 1. Introduction 2. Landscape of Continuous Improvement in Local Government 3. Embedding CI in LG through knowledge sharing 4. Case study #1 Stakeholder analysis for continuous improvement — A New Zealand perspective 5. Case Study #2 in the Australian Context - Developing a performance measurement framework in a Council Undergoing Growth 6. Case study #3 Critical success factors 7. Case Study #4 - Understanding the work of CI practitioners 8. Conclusion
• Edition: 1st
• Publisher Details: London : Routledge
• Publication Date: 2021
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 320.8093; Local government -- New Zealand; Local government -- Australia; Quality control -- New Zealand; Quality control -- Australia
• Languages: English
• ISBNs: 9781000536874; 9781000536867; 9781003011675
• Related ISBNs: 9780367820534
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.