Designing museum experiences. (2021)

• Record Type: Book
• Further Information: Note: Mark Walhimer.
• Authors: Walhimer, Mark, 1964-
• Contents: Acknowledgments Preface Foreword Part I. Shifting to the Visitor (Why) 1. A Changing Landscape 2. Shifting to the Visitor’s Perspective 3. From Object to Narrative Part II. The Museum Visitor (Who) 4. Personas, Diversity, and Possibilities for Behavioral Change 5. Design Thinking and Emotional Design 6. Customer-Experience Methodologies 7. Applying Customer-Experience Tools to the Museum 8. The Museum Visitor’s Journey Part III. Supporting the Museum Visitor Experience (How) 9. Museums, Politics, and Culture 10. Placemaking: Museums and the Community 11. Using Data to Create a Unified Visitor Experience 12. The Museum as a Hospitality Business Part IV. The Future of Museum Experiences (When) 13. Emerging Technologies and the Museum Visitor Experience 14. The Future of Museums Part V. The Museum Visitor Experience Toolbox Resources Bibliography Index
• Publisher Details: Lanham : Rowman & Littlefield Publishers
• Publication Date: 2021
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 069.1; Museum visitors; Museums -- Psychological aspects
• Languages: English
• ISBNs: 9781538150481
• Related ISBNs: 9781538150467; 9781538150474
• Notes: Note: Includes bibliographical references and index.; Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.