Managing public services : making informed choices /: making informed choices. (2021)

• Record Type: Book
• Further Information: Note: Edited by Irvine Lapsley and Ola Mattisson.
• Editors: Lapsley, Irvine; Mattisson, Ola
• Contents: SECTION ONE Introduction 1 Introduction Irvine Lapsley and Ola Mattisson SECTION TWO Strategic positioning 2 Managing with a vision Ola Mattisson 3 Strategizing: At a new crossroads? Mikael Hellström, Stein Kleppestø and Ulf Ramberg 4 Management of change: For better or worse? Irvine Lapsley SECTION THREE Renewal of core practices 5 From cost accounting to strategic cost management: The experience of Italian higher education Deborah Agostino and Michela Arnaboldi 6 Rethinking performance management Anders Anell 7 Public procurement a vehicle for change? Anna Thomasson and Jörgen Hettne 8 Governing in a digitalized era Anna Thomasson and Jonas Ledendal SECTION FOUR Innovations in management practices 9 Brand orientation: Tensions and conflicts in public management Jon Bertilsson, Jens Rennstam and Katie Sullivan 10 Is Lean Management the natural order in public services transformation? Irvine Lapsley 11 Managing resilience Hans Knutsson 12 The risks of risk management Irvine Lapsley SECTION FIVE The reflective manager in action 13 Concluding comments: The reflective manager in action Irvine Lapsley, Ola Mattisson and Ulf Ramberg
• Edition: 1st
• Publisher Details: London : Routledge
• Publication Date: 2021
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 352.33; Public administration -- Decision making; Public administration -- Evaluation
• Languages: English
• ISBNs: 9781000475869; 9781000475821; 9781003154389
• Related ISBNs: 9780367723255; 9780367723248
• Notes: Note: Includes bibliographical references and index.; Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.