Continuous improvement : seek perfection, assure quality at its source, embrace scientific thinking, focus on process, and improve flow & pull /: seek perfection, assure quality at its source, embrace scientific thinking, focus on process, and improve flow & pull. (2021)

• Record Type: Book
• Further Information: Note: Edited by Larry Anderson, Dan Fleming, Bruce Hamilton, Pat Wardwell.
• Editors: Anderson, Larry; Fleming, Dan; Hamilton, Bruce; Wardwell, Pat
• Contents: Chapter 1: Continuous Improvement and the Shingo Institute Back to the Basics The Shingo Institute The Shingo Model and the Shingo Prize The Shingo Model Workshops The Shingo Institute’s Book Series Chapter 2: The Continuous Improvement Dimension Continuous Improvement in a Nutshell The Principles The Supporting Concepts Chapter 3: Seek Perfection Business Case for Seek Perfection Fundamental Truth Key Supporting Concepts Seek Perfection Is the Flywheel Elaboration on Behavioral Benchmarks The Supporting Concepts Summary Chapter 4: Embrace Scientific Thinking Business Case for Embrace Scientific Thinking; What is a Fundamental Truth?; The Supporting Concepts; Behavioral Benchmarks and Related Context; Key Systems to Support Embrace Scientific Thinking; Tools to Support Embrace Scientific Thinking; Summary Chapter 5: Focus on Process Business Case for Focus on Process; Fundamental Truth; Develop Great Processes; Don’t Blame Others; Who is Responsible?; Processes Versus Operations; Process First, Then Operations; The Supporting Concepts; Behavioral Benchmarks Chapter 6: Assure Quality at the Source Business Case for Assure Quality at the Source Fundamental Truth The Supporting Concepts Behavioral Benchmarks; Key Systems to Assure Quality at the Source; Summary Chapter 7: Improve Flow and Pull Business Case for Improve Flow & Pull; Fundamental Truth; The Supporting Concepts; Behavioral Benchmarks; Improve Flow; Improve Pull, Stop the Push; The Goal in Improving Flow and Pull; Flow Processing as an Alternative; Do You Really Understand Pull?; The Bottom Line on Improving Flow and Pull; The Role of Systems and Tools; Real Demand; Key Systems to Support Improving Flow & Pull; Summary Chapter 8: Theory in Practice Chapter 9: Improvement Systems and Behaviors What Does Ideal Look Like?; The Shingo Behavioral Assessment Scale; Summary; Chapter 10: Where Do I Go From Here? What Is Your Current Condition? What Is Your Burning Platform?; What Are Your Accelerators and Inhibitors?; What Is Your Proof-of-Concept Project?; How Will You Measure and Promote?; How Will You Develop Internal Capability?; How Will You Expand the Improvement Boundary?
• Edition: 1st
• Publisher Details: New York : Productivity Press
• Publication Date: 2021
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 658.4013; Organizational effectiveness; Continuous improvement process
• Languages: English
• ISBNs: 9781000467284; 9781000467253; 9781003216698
• Related ISBNs: 9781032105536
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.