Organizational behavior. ([2019])

• Record Type: Book
• Further Information: Note: Stephen P. Robbins, Timothy A. Judge.
• Authors: Robbins, Stephen P, 1943-; Judge, Tim
• Contents: Cover; Title Page; Copyright Page; Brief Contents; Contents; About the Authors; Preface; Acknowledgements; 1. What Is Organisational Behaviour?; The Importance of Interpersonal Skills; Management and Organisational Behaviour; Management Roles; Management Skills; Effective versus Successful Managerial Activities; Complementing Intuition with Systematic Study; Big Data; Myth or Science? Management by Walking Around Is the Most Effective Management; Disciplines That Contribute to OB; Psychology; Social Psychology; Sociology; Anthropology; There Are Few Absolutes in OB; Challenges and Opportunities. Economic Pressures Continuing Globalisation; Workforce Demographics; Personal Inventory Assessments: Multicultural Awareness Scale; Workforce Diversity; Customer Service; People Skills; Networked Organisations; Social Media; Employee Well-Being at Work; Positive Work Environment; Ethical Behaviour; An Ethical Choice: Vacation: All I Ever Wanted; Coming Attractions: Developing an OB Model; An Overview; Inputs; Processes; Outcomes; Career Objectives: What do I say about my termination?; Employability Skills; Employability Skills That Apply across Majors; Summary; Implications for Managers. Point/Counterpoint: The Battle of the Texts Questions for Review; Experiential Exercise: I'm a Team Leader I Don't Need Any Help; Ethical Dilemma: There's a Drone in Your Soup; Case Incident 1: Apple Goes Global; Case Incident 2: Big Data for Dummies; 2. Diversity in Organisations; Diversity; Demographic Characteristics; Levels of Diversity; An Ethical Choice: Global Diversity: Affirmative Action; Discrimination; Stereotype Threat; Personal Inventory Assessments: Intercultural Sensitivity Scale; Discrimination in the Workplace; Biographical Characteristics; Age; Myth or Science? Bald Is Better. Sex Race and Ethnicity; Disabilities; Hidden Disabilities; Other Differentiating Characteristics; Tenure; Religion; Sexual Orientation and Gender Identity; Career Objectives: Should I come out at work?; Cultural Identity; Ability; Intellectual Abilities; Physical Abilities; Implementing Diversity Management Strategies; Attracting, Selecting, Developing, and Retaining Diverse Employees; Diversity in Groups; Expatriate Adjustment; Effective Diversity Programs; Summary; Implications for Managers; Point/Counterpoint: Affirmative Action Programs Have Outlived Their Usefulness; Questions for Review. Experiential Exercise: Helping Each Other and Finding Out We Aren't That Different Ethical Dilemma: Voiding the "License to Discriminate"; Case Incident 1: Can Organisations Train Diversity?; Case Incident 2: The Encore Career; 3. Attitudes and Job Satisfaction; Attitudes; Attitudes and Behaviour; Job Attitudes; Job Satisfaction and Job Involvement; An Ethical Choice: Office Talk; Organisational Commitment; Perceived Organisational Support; Employee Engagement; Are These Job Attitudes All That Distinct?; Job Satisfaction; Measuring Job Satisfaction; How Satisfied Are People in Their Jobs?
• Edition: Eighteenth edition, Global edition
• Publisher Details: Harlow, England : Pearson
• Publication Date: 2019
• Copyright Date: 2019
• Extent: 1 online resource (780 pages)
• Subjects: 302.35; Organizational behavior; Discrimination; Ethnicity; Disabilities; Hidden Disabilities; Diversity; Disabilities; Discrimination; Ethnicity; Organizational behavior
• Languages: English
• ISBNs: 9781292259246; 1292259248
• Notes: Note: Description based on print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.