Say it now! say it right! : how to handle tough or tender conversations /: how to handle tough or tender conversations. (2021)

• Record Type: Book
• Further Information: Note: Mary J. Nestor.
• Authors: Nestor, Mary J
• Contents: Acknowledgements Foreword Section I – SAY IT NOW! Chapter 1 - Finding My Voice Chapter 2 - Be Nice? Chapter 3 - Before You SAY IT AT ALL! Check Your Motive Chapter 4 - Say It Later…And Count The Cost Chapter 5 - SAY IT NOW! Is A Tool In The Box Chapter 6 - SAY IT NOW! For Leaders Chapter 7 - Recognize The Opportunities Chapter 8 - Speak Now, Or Forever Hold The Pieces (Of Your Life). Section II – SAY IT RIGHT! Chapter 9 - Now Be Nice…SAY IT RIGHT! Chapter 10 - Lots of Connection; Little Communication Chapter 11 - SAY IT NOW! SAY IT RIGHT! Say It Face To-Face Chapter 12 - Don't Text It Now! Or Email It Now! Or Leave A Voicemail Now! Chapter 13 - If You're Going To Say It At All, For Goodness Sake, SAY IT RIGHT! Chapter 14 - Building a Culture of SAY IT NOW! SAY IT RIGHT! Chapter 15 - SAY IT NOW! SAY IT RIGHT! How To Deliver The Tender Message In Workplace Chapter 16 - Danger Zone: Watch Out For The Slippery Slope Section III – SAY IT NOW! SAY IT RIGHT! In Action Chapter 17 - You're The Boss – Not Everyone Is Awesome. Chapter 18 - With A Peer – Don't Hold Back. Chapter 19 - With A Co-Worker – To Help, Not Hinder Chapter 20 - With A Customer Or Client – Tread Lightly Chapter 21 - Managing Up – SAY IT NOW! SAY IT RIGHT! To The Boss Chapter 22 - Hire Me And You Won't Be Sorry. SAY IT NOW! SAY IT RIGHT! In A Job Interview Chapter 23 - With Your Kids – I Am The Boss Of You! Listen Up! Chapter 24 - The Time To Be Silent Chapter 25 - 'You're Not The Boss Of Me.' Taking On The Bullies Chapter 26 - SAY IT RIGHT! To Yourself Chapter 27 - SAY IT NOW! And Say It Loud – #NotMeToo Chapter 28 - 'Does This (Dress, Pair Of Pants, Etc.) Make My Butt Look Big?' Chapter 29 - SAY IT NOW! SAY IT RIGHT! – And Let It Go…Prepare For Unpredictable Outcomes Section IV – Wrapping It Up Chapter 30 - Where Do We Go From Here? Section V – Make It Your Own – Find Your Voice Chapter 31 - Make It Your Own Chapter 32- What Is Your 'IT!?' Chapter 33 - My Personal Strategy To SAY IT NOW! AND SAY IT RIGHT! Endorsements About the Author .
• Publisher Details: St Albans : Panoma Press
• Publication Date: 2021
• Extent: 1 online resource
• Subjects: 302.346; Interpersonal communication -- Popular works; Conversation -- Popular works
• Languages: English
• ISBNs: 9781784525231
• Related ISBNs: 9781784529420
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.