Consumer behaviour in hospitality and tourism. (2021)

• Record Type: Book
• Further Information: Note: Edited by Saurabh Kumar Dixit, Kuan-Huei Lee, Poh Theng Loo.
• Editors: Dixit, Saurabh Kumar, 1979-; Lee, Kuan-Huei; Loo, Poh Theng
• Contents: 1. Consumer behavior in hospitality and tourism Saurabh Kumar Dixit, Kuan-Huei Lee and Poh Theng Loo 2. Visitors’ satisfaction from ecotourism in the protected area of the Indian Himalayan Region using importance–performance analysis Priya Bhalla and Prodyut Bhattacharya 3. How user-generated judgments of hotel attributes indicate guest satisfaction Sangeetha Gunasekar and Sooriya Sudhakar 4. Customer brand identification, affective commitment, customer satisfaction, and brand trust as antecedents of customer behavioral intention of loyalty: An empirical study in the hospitality sector Raouf Ahmad Rather, Shehnaz Tehseen, Murtaza Hassan Itoo and Shakir Hussain Parrey 5. Hotel’s best practices as strategic drivers for environmental sustainability and green marketing Chindu Chandran and Prodyut Bhattacharya 6. Evaluation of official destination website of Maharashtra state (India) from the customer perspectives Harshada Rajeev Satghare and Madhuri Sawant 7. Consumer engagement in village eco-tourism: A case of the cleanest village in Asia – Mawlynnong Neeraj Sharma and Bijoylaxmi Sarmah 8. Recycling on vacation: Does pro-environmental behavior change when consumers travel? Jason Oliver, Stefanie Benjamin and Hillary Leonard
• Edition: 1st
• Publisher Details: London : Routledge
• Publication Date: 2021
• Extent: 1 online resource
• Subjects: 338.4791; Tourism; Tourists -- Psychology; Tourists -- Attitudes; Hospitality industry -- Customer services; Consumer behavior
• Languages: English
• ISBNs: 9781000442670; 9781000442656; 9781003181071
• Related ISBNs: 9781032019345
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.