How to speak so people listen : grab their attention and get your message heard /: grab their attention and get your message heard. (2013)

• Record Type: Book
• Further Information: Note: Mike Clayton.
• Other Names: Clayton, Mike
• Contents: Cover -- Contents -- About the author -- Acknowledgements -- Part One The way we speak -- 1 Thinking about speaking -- 2 Getting started -- Part Two The four steps -- 3 Get something to say -- 4 Get attention -- 5 Get your message across -- 6 Get results -- Part Three The four situations -- 7 Focus on conversations -- 8 Focus on complicated conversations -- 9 Focus on meetings -- 10 Focus on public speaking -- Part Four Final insights -- 11 The 25 core concepts of How to Speak so People Listen -- Closing words -- Who else needs to speak so people listen? Mike can speak so your audience listens -- Also by Mike Clayton -- Learn more -- Index
• Publisher Details: Harlow, England New York : Pearson
• Publication Date: 2013
• Extent: 1 online resource (1 volume), illustrations
• Subjects: 658.4/52; Communication in organizations; Oral communication; Interpersonal communication; Communication in organizations; Interpersonal communication; Oral communication; Electronic books; Electronic books
• Languages: English
• ISBNs: 9780273788614; 0273788612; 1299847072; 9781299847071; 0273786377; 9780273786375; 0133840239; 9780133840230
• Related ISBNs: 9780273786375; 9780273788683
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.