Service excellence. Principles and model. (23rd June 2021)

Record Type:: Book
Title:: Service excellence. Principles and model. (23rd June 2021)
Main Title:: Service excellence. Principles and model.
Authors:: British Standards Institution,
Publisher Details:: London : British Standards Institution
Publication Date:: 2021
Extent:: 1 online resource (32 pages)
Subjects:: 602.1841
Customer-supplier relations
Customers
Brand names
After-sales services
Service quality audits
Languages:: English
Related ISBNs:: 9780539032048
ISSNs:: 3038-8073
Access Rights:: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
Access Usage:: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗
Physical Locations:: British Library HMNTS - ELD.DS.618154
Ingest File:: 05_019.xml