The Palgrave handbook of servitization. (2021)

• Record Type: Book
• Further Information: Note: Edited by Marko Kohtamäki [and six others].
• Editors: Kohtamäki, Marko
• Contents: Part 1: Evolving field of servitization, PSS and integrated solutions 1. Kowalkowski et al., Digital servitization Part 2: Conceptualizations of the servitization process 1. Huikkola & Kohtamäki, Simple rules in servitization 2. Lexutt, Servitization as an organizational transformation (4 perspectives) 3. Tewari, Challanges in servitization 4. Hydle, Practice theory in servitization 5. Coreynen, Microfoundations in servitization 6. Pana & Kreye, Employees reactions to servitization 7. Kohtamäki, Rabetino & Rhetorics in servitization Part 3: Strategic approaches in servitization 1. Adrogegari et al, . PSS Business model typology 2. Aas et al., Business model typology in digital servitization 3. Reim, Parida & Sjödin, BMI in PSS 4. Witell, BMI using big data and AI 5. Kamp, Servitization and TCA 6. Rodriguez, Lepratte & Rabetino, Capabilities in digital servitization 7. Huikkola & Kohtamäki, Capability - Process configurations in different business models 8. Leoni & Chirumalla, Dynamic capabilities in digital servitization 9. Sun & Oliva, Capability trap 10. Michalik, A taxonomy of PSS for SMEs 11. Kamp et al., Servitization and finance Part 4: Co-creating value in servitization 1. Antonova, Co-creation and smart services 2. Hydle et al., Customization and customer interaction in digital servitization 3. Kamalaldin et al., Relational transformation 4. Shahzad, Ali & Kohtamäki, Learning service ecosystems 5. Salonen & Terho, Salesforce transformation to solution selling 6. Korkeamäki, Outcome-based services 7. Sundholm & Hellström, Performance measurement in VBS 8. Åkesson & Löfberg, SDL in Servitization Part 5: Innovation and development of product-service-software systems 1. Story, Raddats et al., New service development 2. Tazairt & Prim-Allaz Service development through digitalization and customer involvement 3. Rozenfeld et al., Integrated PSS architecture c Part 6: Managing product-service operations 1. Momeni, Integrating offerings and supply chain 2. Parry, Servitization and modularity 3. Kreye, Organizational structures in servitization 4. Peillon, Organizational structures and modularity 5. Raja & Frandsen, Supply networks in servitization.
• Publisher Details: Basingstoke : Palgrave Macmillan
• Publication Date: 2021
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 338.47; Service industries; Deindustrialization
• Languages: English
• ISBNs: 9783030757717
• Related ISBNs: 9783030757700
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.