Handbook on performance management in the public sector. (2021)

• Record Type: Book
• Other Titles: Performance management in the public sector
• Further Information: Note: Edited by Deborah Blackman.
• Editors: Blackman, Deborah A
• Contents: Contents: 1 Reinventing performance management in the public sector 1 Jane Gunn, Kristy Zwickert and Kathy Hilyard PART I GOVERNANCE AND SYSTEMS: WHY PUBLIC SECTOR PERFORMANCE RESEARCH APPROACHES ARE CHANGING 2 Not my problem: the impact of siloed performance management on policy design and implementation 28 Sue Olney 3 Applying behavioural science to performance management 42 Donald Moynihan 4 Performance measures for governance systems 55 Sharron O'Neill and Jim Rooney 5 How can public service performance management be understood at a systems level? 72 Karen Gardner 6 Causes of gaming in performance management 82 Jeannette Taylor 7 A test of wills? Exploring synecdoche and gaming in the national literacy and numeracy performance monitoring regime 96 Joseph Drew and Janine O'Flynn 8 Managing the complexity of outcomes: a new approach to performance measurement and management 111 Max French, Toby Lowe, Rob Wilson, Mary-Lee Rhodes and Melissa Hawkins PART II ORGANIZATIONS AND EMPLOYEES: PERFORMANCE MANAGEMENT AND CAPABILITY DEVELOPMENT – THE AGENDA OF THE FUTURE? 9 Prospects for more informal and continuous performance conversations in the Australian Public Service 140 Michael O'Donnell 10 The changing nature of work: time to return to performance fundamentals? 152 Helen Dickinson and Janine O'Flynn 11 Assessing organization performance in public sector systems: lessons from Canada's MAF and New Zealand's PIF 169 Barbara Allen, Evert Lindquist and Elizabeth Eppel 12 Making performance management work in developing countries through system integration: the perspective from Ghana 185 Frank Louis Kwaku Ohemeng 13 The high performance government organization: a different approach to effective improvement 209 André de Waal and Paul Jan Linker 14 Performance management and common purpose: rethinking solutions to inter-organizational working 229 Fiona Buick 15 Who is accountable for capability development? 249 Samantha Johnson 16 Modern employee performance management in the U.S. Federal Government 259 Rebecca S. Ayers 17 Using performance management to drive employee engagement in the public sector 276 Edward M. Mone and Manuel London 18 Designing performance management to be an ethical tool 294 Deborah Blackman, Fiona Buick and Michael O'Donnell 19 Conclusion to the Handbook on Performance Management in the Public Sector 308 Deborah Blackman, Fiona Buick, Karen Gardner, Miriam Glennie, Samantha Johnson, Michael O'Donnell and Sue Olney Index.
• Publisher Details: Cheltenham : Edward Elgar Publishing
• Publication Date: 2021
• Extent: 1 online resource
• Subjects: 352.6; Performance -- Management; Public administration
• Languages: English
• ISBNs: 9781789901207
• Related ISBNs: 9781789901191
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.