Telephone triage for obstetrics & gynecology. ([2018])
- Record Type:
- Book
- Title:
- Telephone triage for obstetrics & gynecology. ([2018])
- Main Title:
- Telephone triage for obstetrics & gynecology
- Other Titles:
- Telephone triage for obstetrics and gynecology
- Further Information:
- Note: [edited by] Vicki E. Long, Patricia C. McMullen.
- Editors:
- Long, Vicki E
McMullen, Patricia C - Contents:
- Intro; Part I: Telephone Triage Basics; Chapter 1: Telephone Triage in Women's Health Care: Logistical and Legal Considerations; THE ORIGIN AND EVOLUTION OF TRIAGE; BASIC CONSIDERATIONS IN ESTABLISHING A TELEPHONE TRIAGE SYSTEM; Are "Protocols" or "Guidelines" the Appropriate Format?; What's the First Step in Drafting Protocols or Guidelines?; Who Should Handle the Calls?; How Should Calls Be Documented?; A WORD ON CONFIDENTIALITY, THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT, AND THE AMERICAN RECOVERY AND REINVESTMENT ACT; What Information Is Pertinent for Each Patient Who Calls? HANDLING OUT-OF-STATE CALLSREDUCING LEGAL RISKS/IMPROVING PATIENT CARE; Chapter 2: Assessing the Obstetric/Gynecologic Patient by Telephone; THE EVIDENCE FOR ASSESSMENT BY TELEPHONE; THE BASIC DATA; THE NATURE OF THE PROBLEM; THE REAL NATURE OF THE PROBLEM; EXPLORING SYMPTOMS; TIME MANAGEMENT IN TELEPHONE TRIAGE; Chapter 3: Communication Basics and Challenges in Telephone Triage; HELPFUL THERAPEUTIC COMMUNICATION TECHNIQUES; COMMUNICATION BASICS IN TELEPHONE TRIAGE; Self-Awareness; Tele Charisma; Paralanguage; Establish Trust; Use an Empathetic Approach; Allow Enough Time Judicious Use of Open-ended QuestionsSignificance of Closing; COMMON CHALLENGES IN TELEPHONE TRIAGE; Maintaining Composure; Giving Bad News; Providing Comfort; Communicating with Assertiveness; Care for the Caregiver; RESOURCES IN COMMUNITY; Chapter 4: The Use of Online Information Retrieval in Telephone Triage:Intro; Part I: Telephone Triage Basics; Chapter 1: Telephone Triage in Women's Health Care: Logistical and Legal Considerations; THE ORIGIN AND EVOLUTION OF TRIAGE; BASIC CONSIDERATIONS IN ESTABLISHING A TELEPHONE TRIAGE SYSTEM; Are "Protocols" or "Guidelines" the Appropriate Format?; What's the First Step in Drafting Protocols or Guidelines?; Who Should Handle the Calls?; How Should Calls Be Documented?; A WORD ON CONFIDENTIALITY, THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT, AND THE AMERICAN RECOVERY AND REINVESTMENT ACT; What Information Is Pertinent for Each Patient Who Calls? HANDLING OUT-OF-STATE CALLSREDUCING LEGAL RISKS/IMPROVING PATIENT CARE; Chapter 2: Assessing the Obstetric/Gynecologic Patient by Telephone; THE EVIDENCE FOR ASSESSMENT BY TELEPHONE; THE BASIC DATA; THE NATURE OF THE PROBLEM; THE REAL NATURE OF THE PROBLEM; EXPLORING SYMPTOMS; TIME MANAGEMENT IN TELEPHONE TRIAGE; Chapter 3: Communication Basics and Challenges in Telephone Triage; HELPFUL THERAPEUTIC COMMUNICATION TECHNIQUES; COMMUNICATION BASICS IN TELEPHONE TRIAGE; Self-Awareness; Tele Charisma; Paralanguage; Establish Trust; Use an Empathetic Approach; Allow Enough Time Judicious Use of Open-ended QuestionsSignificance of Closing; COMMON CHALLENGES IN TELEPHONE TRIAGE; Maintaining Composure; Giving Bad News; Providing Comfort; Communicating with Assertiveness; Care for the Caregiver; RESOURCES IN COMMUNITY; Chapter 4: The Use of Online Information Retrieval in Telephone Triage: Professional Resources and Social Media; IMPORTANT TERMS; WEB PAGE ORGANIZATION AND NAVIGATION; INTERNET SEARCH ENGINES; CHOOSING KEYWORDS; Table 4-1: Internet Search Tracking Form; ENTERING KEYWORDS; Table 4-2: Examples of Keywords, Operators, and Results From Internet Searches RESULTS DISPLAYTable 4-3: Results From Keyword Search High Risk Pregnancy; EVALUATING WEB PAGE CONTENT; PATIENTS, CAREGIVERS, AND THE INTERNET; SCHOLARLY SEARCH ENGINES/DATABASES; A WORD ON SOCIAL MEDIA; MEDICAL PROFESSIONAL EDUCATION; Patient Education; POTENTIAL BARRIERS AND CAUTIONS; PROPER USE OF THE INTERNET AND SOCIAL MEDIA; Part II: Obstetric Protocols; Chapter 5: Preconceptual and Infertility Overview; BASIC TRIAGE ASSESSMENT FORM FOR PREGNANCY; BASIC TRIAGE ASSESSMENT FORM FOR AN OBSTETRIC PATIENT'S EXPOSURE TO ENVIRONMENTAL AND HOUSEHOLD CHEMICALS BASIC TRIAGE ASSESSMENT FORM FOR AN OBSTETRIC PATIENT'S EXPOSURE TO COMMUNICABLE DISEASESTable 5-1: Exposure to Selected Communicable Diseases in Pregnancy; Table 5-2: Recommendations for Vaccine Use in Pregnant Women; Cleaning Agents; Key Questions; Actions; STEP A: Use of Cleaning Agents; Cord Blood Banking; Key Questions; Actions; STEP A: Definition of Cord Blood Banking; STEP B: Arranging for Cord Blood Banking; STEP C: Controversies Surrounding Cord Blood Banking; Patient Education; Food Safety in Pregnancy; Key Questions; Actions; STEP A: Basic Rules of Food Safety … (more)
- Edition:
- Third edition
- Publisher Details:
- Philadelphia : Wolters Kluwer
- Publication Date:
- 2018
- Extent:
- 1 online resource (634 pages)
- Subjects:
- 618.2/0231
Maternity nursing
Gynecology
Triage (Medicine)
Telephone in medicine
Nursing assessment
Emergency nursing
Gynecology -- methods
Obstetric Nursing -- methods
Nursing Assessment -- methods
Telephone
Triage -- methods
Emergency nursing
Gynecology
Maternity nursing
Nursing assessment
Telephone in medicine
Triage (Medicine)
Electronic books
Nurses Instruction
Electronic books - Languages:
- English
- ISBNs:
- 9781496362391
- Related ISBNs:
- 149636239X
- Notes:
- Note: Includes bibliographical references and index.
Note: Online resource; title from digital title page (viewed on October 01, 2019). - Access Rights:
- Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
- Access Usage:
- Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library HMNTS - ELD.DS.571749
- Ingest File:
- 03_209.xml