Cite
HARVARD Citation
Unknown (2020) A councillor’s workbook on handling complaints for service improvement.. [Online]. London : Local Government Association. Available from: http://access.bl.uk/ark:/81055/vdc_100108202877.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Unknown (2020) A councillor’s workbook on handling complaints for service improvement.. [Online]. London : Local Government Association. Available from: http://access.bl.uk/ark:/81055/vdc_100108202877.0x000001