The spa manager's essential guide. (2020)

• Record Type: Book
• Further Information: Note: Mike Wallace, Melanie Smith.
• Authors: Wallace, Mike; Smith, Melanie
• Contents: Ch 1: The importance of customer care and service design; Ch 2: Leadership skills; Ch 3: Effective team management; Ch 4: Selling and marketing a spa effectively; Ch 5: Understanding finance; Ch 6: Quality management in the spa environment; Ch 7: Health and safety and water handling; Ch 8: Spa definitions, history, facility types, treatments and trends; Ch 9: Health, wellness, mental and spiritual wellness; Ch 10: Physical fitness and nutrition, detox, weight loss and active programs; Ch 11: Mineral and thermal springs, balneotherapy, challenges and trends; Ch 12: Experience design and developing spa concepts; Index.
• Publisher Details: Oxford : Goodfellow Publishers
• Publication Date: 2020
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 646.72068; Beauty shops -- Management
• Languages: English
• ISBNs: 9781911635215
• Related ISBNs: 9781911635192; 9781911635208
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.