Crafting and Shaping Knowledge Worker Services in the Information Economy. (2020)

• Record Type: Book
• Further Information: Note: Keith Sherringham, Bhuvan Unhelkar.
• Authors: Sherringham, Keith; Unhelkar, Bhuvan
• Contents: 1. Introduction.- 2. OPEX Sourced Knowledge Worker Services.- 3. Adaptiveness and Responsiveness within Knowledge Worker Services.- 4. Resiliency within Knowledge Worker Services.- 5. Risk Management within Knowledge Worker Services.- 6. Business Architecture for Knowledge Worker Services.- 7. People within Knowledge Worker Services.- 8. Training and Skilling within Knowledge Worker Services.- 9. Operational Transformation within Knowledge Worker Services.- 10. ICT Operations and Services within Knowledge Worker Services.- 11. Project Management within Knowledge Worker Services.- 12. Knowledge Worker Services Transformation.
• Publisher Details: Singapore : Palgrave Macmillan
• Publication Date: 2020
• Copyright Date: 2020
• Extent: 1 online resource (566 pages)
• Subjects: Business; Management science; Management; Industrial management; Service industries; Knowledge management; Business & Economics -- Industries -- Service Industries; Business & Economics -- Information Management; Service industries; Knowledge management; Business & Economics -- Production & Operations Management; Research & development management
• Languages: English
• ISBNs: 9789811512247
• Related ISBNs: 9789811512230
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.