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HARVARD Citation
Katz, W. et al. (eds.) (2020) Conflicts in reference services. [Online]. London : Routledge, Taylor & Francis Group. Available from: http://access.bl.uk/ark:/81055/vdc_100095339304.0x000001
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Katz, W. et al. (eds.) (2020) Conflicts in reference services. [Online]. London : Routledge, Taylor & Francis Group. Available from: http://access.bl.uk/ark:/81055/vdc_100095339304.0x000001