Cite
HARVARD Citation
Boden, A. (2015) Handling complaints pocketbook. [Online]. Alresford, Hampshire : Management Pocketbooks. Available from: http://access.bl.uk/ark:/81055/vdc_100093754572.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Boden, A. (2015) Handling complaints pocketbook. [Online]. Alresford, Hampshire : Management Pocketbooks. Available from: http://access.bl.uk/ark:/81055/vdc_100093754572.0x000001