Good enough for government work : the public reputation crisis in America (and what we can do to fix it) /: the public reputation crisis in America (and what we can do to fix it). (2019)

• Record Type: Book
• Further Information: Note: Amy E. Lerman.
• Authors: Lerman, Amy E, 1978-
• Contents: Foundations of the reputation crisis -- The public reputation crisis -- A brief history of public reputation -- "Good enough for government work" -- How a reputation crisis unfolds -- Why reputations in crisis are hard to change -- Why personal experience isn't always enough -- The role of reputation in a polarized policy domain -- The consequences of a crisis -- The public reputation as a self-fulfilling prophecy -- When citizens opt in, attitudes can change -- Rebuilding reputation -- Responding to a public crisis: lessons from industry -- Putting lessons into practice -- Privatization and the public good -- The political costs of privatization -- Good government and good governing -- Beyond the reputation crisis -- Notes.
• Publisher Details: Chicago : The University of Chicago Press
• Publication Date: 2019
• Extent: 1 online resource
• Subjects: 973.91; Public administration -- United States -- Public opinion; Reputation -- United States; Public opinion -- United States; HISTORY / United States / State & Local / General; Politics and government; Politics and government -- Public opinion; Public administration -- Public opinion; Public opinion; Reputation; United States -- Politics and government -- Public opinion; United States -- Politics and government -- 20th century; United States -- Politics and government -- 21st century; United States; Electronic books; Electronic books
• Languages: English
• ISBNs: 9780226630342
• Related ISBNs: 022663034X; 9780226630175; 022663017X; 9780226630205; 022663020X
• Notes: Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.