The client role in successful construction projects. (2019)

• Record Type: Book
• Further Information: Note: Jason Challender, Russell Whitaker.
• Authors: Challender, Jason; Whitaker, Russell
• Contents: Cover; Half Title; Title Page; Copyright Page; Table of contents; List of Figures; List of Tables; Foreword by Miles Wade; Foreword by Peter McDermott; Preface; Acknowledgements; Part 1 An introduction into the construction industry and construction clients; 1 Introduction; References; 2 A model of construction clients and their projects; 2.1 Clients and the process of construction; 2.2 The 'client voice'; 2.3 The complexity of clients; 2.4 Client requirements through project briefs; 2.5 The transformational nature of client projects; 2.5.1 Buildings, organisational and human considerations 2.5.2 Organisational changes in clients brought about through projects2.6 Project and client requirements; 2.6.1 Understanding the businesses of construction clients; 2.7 Summary; References; 3 The unique role of clients in the context of the construction industry; 3.1 The bespoke nature of the construction industry; 3.2 The construction industry and recent reforms; 3.3 The involvement of clients in the procurement of design and construction services; 3.3.1 Traditional procurement of construction projects: barriers and problems; 3.3.2 Deficiencies with traditional construction procurement 3.4 Overall context of collaborative working and partnering within the construction industry3.5 Alternative procurement methods for clients on construction projects; 3.5.1 Government context: reports, codes of practice and recommendations for change; 3.5.2 Industry and professional context; 3.6 Summary; References; 4 The importance of leadership for construction clients; 4.1 Introduction; 4.2 Leadership identity and relevance for construction clients; 4.3 Leadership challenges for construction clients; 4.4 Key components of leadership for construction clients 4.5 Leadership styles as applied to construction clients4.6 The importance of communication for construction clients in leadership; 4.7 Adaptability of leadership styles for construction clients; 4.8 The relationship between poor client leadership and project failure; 4.9 Summary; References; 5 Governance considerations for construction clients; 5.1 Introduction; 5.2 Project controls; 5.3 The importance of project/programme boards; 5.4 Gateway processes for project approval and business cases; 5.5 Summary; 6 Selection and appointment processes for construction clients; 6.1 Introduction 6.2 The importance of the contractor selection process6.3 Articulation of the problem for selecting contracting partners from the perspective of construction clients; 6.4 A historical perspective of the problem; 6.5 Risk; 6.6 Benchmarking; 6.6.1 Key performance indicators; 6.6.2 Constructionline; 6.6.3 Centralised KPI sharing systems; 6.6.4 Common pre-qualification practices; 6.7 Pre-qualification models and methodologies; 6.7.1 Multi-criteria model; 6.7.2 Fuzzy set model; 6.7.3 Financial model; 6.8 Designing a new way for construction clients to select their contracting partners
• Publisher Details: Abingdon, Oxon New York, NY : Routledge is an imprint of the Taylor & Francis Group, an Informa Business
• Publication Date: 2019
• Extent: 1 online resource
• Subjects: 690.068; Building -- Superintendence; Construction industry -- Customer services; Customer relations -- Management; Contractors -- Selection and appointment; Consumer satisfaction; Leadership; Building -- Superintendence; Construction industry -- Customer services; Consumer satisfaction; Contractors -- Selection and appointment; Customer relations -- Management; Leadership; TECHNOLOGY & ENGINEERING / Construction / General; ARCHITECTURE / Professional Practice; ARCHITECTURE / Project Management; BUSINESS & ECONOMICS / Management; Electronic books; Electronic books
• Languages: English
• ISBNs: 9781315164458; 1315164450; 9781351674195; 1351674196; 9781351674188; 1351674188; 9781351674171
• Related ISBNs: 135167417X; 9781138058200; 1138058203; 9781138058217; 1138058211
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.