A survival guide for college managers and leaders. (©2006)

• Record Type: Book
• Further Information: Note: David Collins.
• Other Names: Collins, David
• Contents: ""Contents""; ""The author""; ""Series foreword""; ""Series Editor's introduction""; ""Introduction""; ""1 Preparing to lead""; ""The job""; ""Leaders and followers""; ""Where do you fit in?""; ""Have you got what it takes?""; ""From application to first day""; ""Deciding on an operational approach""; ""Creating an image""; ""2 Entering the fray""; ""The first days and weeks""; ""When to listen and when to speak""; ""Dealing with history""; ""Time management""; ""Space management""; ""Activity management""; ""Setting the climate""; ""Managing expectations""; ""3 Shaping the organization"" ""Whose organization is it anyway?""""Mission â€? What's the point?""; ""Vision â€? Where are you going?""; ""Values â€? How are you going to get there?""; ""Strategic aims and objectives â€? Steps along the way""; ""Determining policies and procedures""; ""When to make decisions and when not to""; ""Monitoring your performance and the performance of the organization""; ""4 Communicating the vision""; ""Leadership and delegation""; ""Communications by design""; ""Data collection and interpretation""; ""Ensuring that the right people have the right information at the right time"" ""Gathering feedback""""5 Planning and marketing the programme""; ""Assessing demand""; ""Deciding on what you offer and what you don't offer""; ""Producing the plan""; ""Assessing and managing risk""; ""Creating innovation""; ""Marketing the product""; ""Monitoring outcomes""; ""6 Designing a delivery structure""; ""Shapes and sizes""; ""Hierarchies""; ""The relationship between power, skills and responsibilities""; ""What have you got?""; ""What do you need?""; ""What do you want?""; ""Changing personnel""; ""Avoiding common pitfalls""; ""Balancing stability and the need for change"" ""7 Providing resources""""Sources of income""; ""Main items of expenditure""; ""Characteristics of efficient and inefficient colleges""; ""Benchmarking calculations and ratios""; ""Dealing with inherited problems and recovery situations""; ""Investing for the future""; ""8 Dealing with people""; ""Dealing with the powers that be and would like to be â€? stakeholders and board members""; ""Deciding on the staff mix""; ""Selecting staff""; ""Setting targets""; ""Performance appraisal""; ""Staff development""; ""Dismissals and redundancies""; ""Handling the good, the bad and the ugly"" ""Dealing with students""""Dealing with everyone else""; ""9 Examining performance and improving quality""; ""Determining where you are and benchmarking against best practice""; ""Quality definitions""; ""Quality control""; ""Quality assurance""; ""Quality improvement""; ""Quality management""; ""Quality desire""; ""Self-assessment""; ""Determining where you want to be and how to get there""; ""Development plans""; ""10 Changing a culture""; ""Recognizing the need for change""; ""Deciding what's needed""; ""Removing barriers to change""; ""Determining the ground rules for action""
• Publisher Details: London New York : Continuum
• Publication Date: 2006
• Copyright Date: 2006
• Extent: 1 online resource (xvi, 126 pages), illustrations
• Subjects: 374.12; Universities and colleges -- Administration; Continuing education -- Management; Educational leadership; EDUCATION -- Adult & Continuing Education; EDUCATION -- Non-Formal Education; Continuing education -- Management; Educational leadership; Universities and colleges -- Administration; Schulleitung; College; Großbritannien; Electronic books; Electronic books
• Languages: English
• ISBNs: 9781441178039; 1441178031
• Related ISBNs: 0826490816; 9780826490810
• Notes: Note: Includes bibliographical references (pages 121-122) and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.