TA-Q-BIN : service excellence and innovation in urban logistics.: service excellence and innovation in urban logistics. (2015)

• Record Type: Book
• Authors: Liu, Qizhang; Goh, Mark
• Contents: Preface -- Chapter 1: Introduction -- Chapter 2: Urban Logistics in Asia -- Chapter 3: TA-Q-BIN, The Last-Mile Delivery -- Chapter 4: An Innovation in Last-Mile Delivery -- Chapter 5: Power of Gemba -- Chapter 6: Express Delivery -- Sustainable Advantage through Corporate Social Responsibility -- Chapter 7: Saishunkan -- Rejuvenation by Living in Harmony with Nature (and Customers) -- Chapter 8: Delivering B2B with TA-Q-BIN -- Chapter 9: Standardization and Customization -- Chapter 10: Interview with Makoto Kigawa -- Appendices.
• Publisher Details: Singapore : Springer
• Publication Date: 2015
• Extent: 1 online resource
• Subjects: 658.50095; Business logistics -- Technological innovations -- Asia -- Case studies; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Business logistics -- Technological innovations; Asia; Electronic books; Case studies
• Languages: English
• ISBNs: 9789812876737; 9812876731
• Related ISBNs: 9789812876720; 9812876723; 9789812876720
• Notes: Note: Includes bibliographical references and index.; Note: Online resource, title from PDF title page (Ebsco, viewed on October 29, 2015).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.