Diversity competence : cultures don't meet, people do /: cultures don't meet, people do. (2019)

• Record Type: Book
• Further Information: Note: Edwin Hoffman, Arjan Verdooren.
• Authors: Hoffman, Edwin Marianus, 1949-; Verdooren, Arjan
• Contents: Culture: everywhere and nowhere -- From intercultural competence to diversity competence -- Critical diversity issues: power and ethics -- Diversity-sensitive communication and the TOPOI model -- The TOPOI area tongue: verbal and non-verbal language -- The TOPOI area order: views and logic -- The TOPOI area persons: identity and relationship -- The TOPOI area organization -- The TOPOI area intentions: motives -- TOPOI interventions -- Applications of the TOPOI model.
• Publisher Details: Wallingford, Oxfordshire, UK : CABI
• Publication Date: 2019
• Copyright Date: 2019
• Extent: 1 online resource (352 pages), illustrations, charts
• Subjects: 302.2; Intercultural communication; Interpersonal communication; Communication; Cultural interaction; Hospitality industry; Diversity; Interpersonal relations; Models
• Languages: English
• ISBNs: 9781789242423; 1789242428; 9781789242416; 9781789242409; 1789242401
• Related ISBNs: 178924241X
• Notes: Note: Includes bibliographical references and index.; Note: Title from PDF title page (viewed April 19, 2019).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.