5 conversations : how to transform trust, engagement and performance at work.: how to transform trust, engagement and performance at work. (2019)

• Record Type: Book
• Other Titles: Five conversations
• Authors: Cowley, Nick; Purse, Nigel, 1958-; Linde, Bart-Jan van der
• Contents: Praise for 5 Conversations Acknowledgements Foreword Preface CHAPTER 1 Leadership is relationship CHAPTER 2 Why do conversations matter – the business case CHAPTER 3 Why do conversations matter – the scientific evidence CHAPTER 4 Getting ready to hold the conversations CHAPTER 5 Conversation 1 – Establishing a trusting relationship CHAPTER 6 Conversation 2 – Agreeing mutual expectations CHAPTER 7 Conversation 3 – Showing genuine appreciation CHAPTER 8 Conversation 4 – Challenging unhelpful behaviour CHAPTER 9 Conversation 5 – Building for the future CHAPTER 10 Other ways to use 5 Conversations 5 Conversations in action CHAPTER 11 Conclusion APPENDIX Conversation Toolkits Bibliography About the authors Nick Cowley Nigel Purse.
• Edition: Second edition
• Publisher Details: St Albans : Panoma Press
• Publication Date: 2019
• Extent: 1 online resource
• Subjects: 658.452; Communication in management; Communication in personnel management; Conversation; Employee motivation
• Languages: English
• ISBNs: 9781784523916
• Related ISBNs: 9781784521585
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.