Transforming the patient experience : a new paradigm for hospital and physician leadership /: a new paradigm for hospital and physician leadership. (2016)

• Record Type: Book
• Further Information: Note: William T. Choctaw.
• Authors: Choctaw, William T
• Contents: 1. Change Is Inevitable -- 2. The Power of Common Ground -- 3. Relentless Pursuit of "0" Harm -- 4. The Patient Experience -- 5. Physician Champions -- 6. Hospital Champions -- 7. Lean Six Sigma: The Joint Commission -- 8. Process Excellence -- 9. Summary.
• Publisher Details: Switzerland : Springer Science and Business Media
• Publication Date: 2016
• Extent: 1 online resource, illustrations
• Subjects: 362.1/068; Medical care -- Evaluation; Medical care -- Quality control; POLITICAL SCIENCE -- Public Policy -- Social Security; POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare; Medical care -- Evaluation; Medical care -- Quality control; Delivery of Health Care; Patient Satisfaction; Electronic books
• Languages: English
• ISBNs: 9783319169286; 3319169289
• Related ISBNs: 9783319169279; 3319169270
• Notes: Note: Includes bibliographical references and index.; Note: Vendor-supplied metadata.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.