Mastering Microsoft Dynamics 365 customer engagement : an advanced guide to developing and customizing CRM solutions to improve your business applications /: an advanced guide to developing and customizing CRM solutions to improve your business applications. (2019)

• Record Type: Book
• Further Information: Note: Deepesh Somani.
• Authors: Somani, Deepesh
• Contents: Table of ContentsWorking with Sales Working with ServiceWorking with MarketingUnderstanding the New Unified User InterfaceDesigning Unified Interface AppsCustomization Enhancements in Dynamics 365Business Process Flows and Rules in Dynamics 365Client-Side ScriptingPlugin Development with Dynamics 365Working with the XRM FrameworkMobile Enhancements in Dynamics 365Virtual Entities in Dynamics 365Working with Dynamics 365 PortalsConfiguration Enhancements in Dynamics 365 Analytics with Dynamics 365 (Word and Excel Templates).
• Edition: Second edition
• Publisher Details: Birmingham, UK : Packt Publishing
• Publication Date: 2019
• Extent: 1 online resource (1 volume), illustrations
• Subjects: 005.3; Customer relations -- Management; Management information systems; Customer relations -- Management; Management information systems; Electronic books
• Languages: English
• ISBNs: 9781788993838; 1788993837
• Related ISBNs: 9781788990226; 1788990226
• Notes: Note: Description based on online resource; title from title page (Safari, viewed April 18, 2019).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.