Human resource management in public service : paradoxes, processes, and problems /: paradoxes, processes, and problems. (2019)

• Record Type: Book
• Further Information: Note: Evan M. Berman, Victoria University of Wellington, James S. Bowman, Florida State University, Jonathan P. West, University of Miami, Montgomery R. Van Wart, California State University at San Bernardino.
• Authors: Berman, Evan M
• Contents: Preface; Acknowledgements; Introduction; Managing People; The Paradox Puzzle; Pathways Through Paradoxes: Carpe Diem; Key Terms; References; Part I. Context and Challenges; 1. The Public Service Heritage: People, Process, and Purpose; A Day in the Life of Maria Hernandez; Some Challenges in Getting and Managing the Right People; Some Basic Definitions; The Structure and Role of Human Resource Departments; Historical and Institutional Context; Reforming Government in the Clinton, Bush, and Obama Years; Human Resource Management Principles; Values, Ethics, and Moral Management; Summary and Conclusion; Key Terms; Exercises; Notes; References; 2.. Legal Rights and Responsibilities: Laws Governing the Workplace; The Foundations of Employment Law; The Employment Relationship; Balancing Employer, Employee, and Societal Interests; Privacy Issues; Preemployment Investigations: Truth, Personality, Health, Credit, and Criminal Records; Discrimination; Summary and Conclusion; Key Terms; Exercises; Notes; References; Part II. Processes and Skills: From Start to Finish; 3. Recruitment: From Passive Posting to Social Media Networking; Factors in Recruitment: Employer and Applicant Perspectives; Recruitment Steps; Planning and Approval; Position Announcements; Recruitment Strategies; Enhancing Recruitment Prospects: The Seeker’s Perspective; Summary and Conclusion; Key Terms; Exercises; Notes; References; 4. Selection: From Civil Service Commissions to Decentralized Decision Making; The Bases and Origin of Selection; Criteria in Selecting Selection Tests; Selection: Four Screening Phases; Initial Reviewing and Testing; Interviewing and Reference Checks: Narrowing the Pool; General Considerations for Those Conducting Interviews; Choosing and Negotiation; Postoffer and Hiring Issues; Summary and Conclusion; Key Terms; Exe; Appendix: The Professional Commitment Statement for Job Seekers; Notes; References; 5. Position Management: Judicious Plan or Jigsaw Puzzle?; Three Types of Personnel Strategies; The Origins of Position Classification and Management; Job Design and Job Analysis; Job and Position Descriptions; From Jobs to Job Systems; Summary and Conclusion; Key Terms; Exercises; Appendix: Comparison of Job and Position Descriptions; Notes; References; 6. Employee Engagement: Possible, Probable, or Impossible?; Pull, Push, or Drive?; Human Resource Management and the Climate for Engagement; Tools of Engagement; Summary and Conclusion; Key Terms; Exercises; Notes; References; 7. Compensation: Vital, Visible, and Vicious; Equity and Expectancy Theory; Pay Determination; Philosophy; The Perennial Pay Debate; Labor Market Forces: External Competition; Job Content: Internal Consistency; Individual Considerations: Fairness and Individual Contributions; Implications; Summary and Conclusion; Key Terms; Exercises; Appendix: Compensation for Graduate Degrees in Public Affairs and Administration; Notes; References; 8. Employee-Friendly Policies: Fashionable, Flexible, and Fickle; Workforce and Workplace Trends; Family/Work Programs; Health, Safety, and Wellness Programs; Flexible Work Arrangements; Traditional Benefits: Not-So-Employee-Friendly Trends; Implementation, Assessment, and Evaluation; Avoiding and Coping With Hostility at Work; Best Places to Work; Summary and Conclusion; Key Terms; Exercises; Appendix A: Questions for Employees and Employers Regarding Telecommuting Arrangements; Appendix B: Some Questions to Answer When Considering Implementation of Employee-Friendly Policies; Appendix C: Family-Friendly Policies; Notes; References; 9. Training and Development: Exploring New Frontiers; General Principles of Learning; Training Strategies; Organizational Training and Development; Strategic T&D Integration; Application: Ethics Training; Summary and Conclusion; Key Terms; Exercises; Appendix: Needs Assessment and Evaluation for Training; Notes; References; 10. Appraisal: A Process in Search of a Technique; Evolution; Appraisal Systems; Raters; Rating Errors: The Underbelly of Appraisals; Improving the Process; Disciplinary Systems; Summary and Conclusion; Key Terms; Exercises; Notes; References; 11. Unions and the Government: Protectors, Partners, and Punishers; Background: Context and Evolution of Employee Relations; Differing Views of Unions; Paradoxes and Contradictions; Trends and Variations; Summary and Conclusion; Key Terms; Exercises; Appendix A: Tips for Managers When Dealing with Unions; Appendix B: Tips for Unions When Dealing with Managers; Notes; References; 12. Collective Bargaining: Structures, Strategies, and Skills; Structure, Representation, and Collective Bargaining; Strategies and Skills; Bargaining-Related Reforms; Hostility Versus Harmony; Summary and Conclusion; Key Terms; Exercises; Appendix A: Bargaining Checklist and Observation Sheet; Appendix B: Mock Disciplinary Appeal Board Heading; References; Glossary; Index; About the Authors;
• Edition: Sixth Edition
• Publisher Details: Washington DC : CQ Press
• Publication Date: 2019
• Extent: 1 online resource (584 pages)
• Subjects: 352.6; Civil service -- Personnel management
• Languages: English
• ISBNs: 9781506382357; 1506382355
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.