Communication and work systems : theory, processes, opportunities /: theory, processes, opportunities. (2018)

• Record Type: Book
• Further Information: Note: R. Wayne Pace.
• Authors: Pace, R. Wayne
• Contents: Intro; Contents; Lists of Tables and Figures; Preface; Acknowledgements; Part I: Theoretical Bases of Organizational Communication; Chapter One; Section 1.1 Living Systems; Section 1.2 General Systems Theory; Section 1.3 Open Organizational Systems; Section 1.4 Paradigms and Perspectives; Section 1.5 Why People Study Organizational Communication; Chapter Two; Section 2.1 The Ideas of Work and Organizing; Section 2.2 Model of a Work System; Section 2.3 Elements of a Work System; Chapter Three; Section 3.1 Intrapersonal Communication Theory; Section 3.2 Interpersonal Communication Section 3.3 Positional RelationshipsSection 3.4 Serial Relationships and the Relayor Role; Section 3.5 Communication Rules; Section 3.6 Personal Factors Distort Messages; Section 3.7 Building Efficiency into Organizational Communication; Chapter Four; Section 4.1 Theories of Organizing; Section 4.2 Theories of Managing; Section 4.3 How Organizational Factors Distort Communication; Section 4.4 How to Reduce Problems with "Anti-distortion" Actions; Chapter Five; Section 5.1 Cultural Theories; Section 5.2 Globalization and the Culture of International Business Section 5.3 A Postmodernist PerspectiveSection 5.4 A Postmodern Theory of Culture and Organization; Section 5.5 Critical Theories and Communication; Part II: Identifying and Solving Communication Problems in Organizations; Chapter Six; Section 6.1 Get Information before You Decide; Section 6.2 Model of a Problem; Section 6.3 Analytical Processes; Section 6.4 Organizational Communication Profile (OCP); Section 6.5 Other Tools for Identifying Problems; Section 6.6 Communication Rules Analysis; Section 6.7 Analyzing Organizational Culture; Chapter Seven; Section 7.1 Eight Points about C Section 7.2 Natural Change Solves Some ProblemsSection 7.3 Intentional Change Solves More Problems; Section 7.4 Resistance to Change; Section 7.5 Six Steps in the Change Process; Section 7.6 General Strategies of Change; Section 7.7 Four Strategic Interventions; Section 7.8 Nine Other Change Techniques; Part III: Information and Learning Processes; Chapter Eight; Section 8.1 The Nature of Flow; Section 8.2 Ways to Disseminate Messages; Section 8.3 Communication Network Roles; Section 8.4 Information Flow Analysis; Section 8.5 Directions of Information Flow; Section 8.6 Some Current Issues Section 8.7 New Technologies for Informing OthersChapter Nine; Section 9.1 The Link between Communication and Learning; Section 9.2 Information Processing Theory of Learning; Section 9.3 Phases in Learning; Section 9.4 Organizational Learning versus Learning Organizations; Section 9.5 What Workers Learn in Workplaces; Section 9.6 Organizational Learning; Section 9.7 Learning Organizations; Chapter Ten; Section 10.1 Shared Perspectives; Section 10.2 The Management of Knowledge; Section 10.3 Technologies for Knowledge Management; Section 10.4 Responsibilities of Knowledge Managers
• Publisher Details: Newcastle upon Tyne : Cambridge Scholars Publishing
• Publication Date: 2018
• Copyright Date: 2018
• Extent: 1 online resource (xxii, 443 pages), illustrations, charts
• Subjects: 651.7; Business communication; Communication in management; Management science; Business communication; Communication in management; Management science; Kommunikation; Organisation; BUSINESS & ECONOMICS / General; Electronic books
• Languages: English
• ISBNs: 9781527524828; 1527524825
• Related ISBNs: 1527508099; 9781527508095
• Notes: Note: Includes bibliographical references (pages 401-431) and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.