Designing performance measurement systems : theory and practice of key performance indicators /: theory and practice of key performance indicators. ([2019])

• Record Type: Book
• Further Information: Note: Fiorenzo Franceschini, Maurizio Galetto and Domenico Maisano ; foreword by Andy Neely.
• Authors: Franceschini, Fiorenzo; Galetto, Maurizio; Maisano, Domenico
• Contents: Quality Management and Process Indicators.- Use and Abuse of Indicators.- From Measurement Theory to Indicator Theory.- Properties of Indicators.- Designing a Performance Measurement System.
• Publisher Details: Switzerland : Springer Nature Springer
• Publication Date: 2019
• Copyright Date: 2019
• Extent: 1 online resource, illustrations
• Subjects: 658.3125; Business; Employees -- Rating of; Performance standards; Supervision of employees; BUSINESS & ECONOMICS / Industrial Management; BUSINESS & ECONOMICS / Management; BUSINESS & ECONOMICS / Management Science; BUSINESS & ECONOMICS / Organizational Behavior; Business & Economics -- Management; Business & Economics -- Human Resources & Personnel Management; Business & Economics -- Marketing -- Research; Business strategy; Personnel & human resources management; Market research; Management science; Organization; Leadership; Personnel management; Market research; Business & Economics -- Strategic Planning; Organizational theory & behaviour; Electronic books
• Languages: English
• ISBNs: 9783030011925; 3030011925
• Related ISBNs: 9783030011918; 3030011917
• Notes: Note: Includes bibliographical references and index.; Note: Online resource; title from PDF title page (EBSCO, viewed November 30, 2018).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.