Managing Quality : Strategic Issues in Health Care Management /: Strategic Issues in Health Care Management. (2018)

• Record Type: Book
• Further Information: Note: H.T.O . Davies, M. Tavakoli, M. Malek, A. Neilson.
• Editors: Davies, H. T. O; Tavakoli, M; Malek, M; Neilson, A
• Contents: Part 1. Scene Setting. 1. Is Health Care a Business? An Analysis of Health Care, and its Consideration as a Business. John L. Deffenbaugh . 2. Managing the Design of Health Care Services. Moira Fischbacher and Arthur Francis . Part 2. Quality in Health Care. 3. Towards Critical Quality. Mike Walsh . 4. Whose Quality? Different Interest Groups’ Perspectives on Health Care Quality. Juan I. Baeza and Michael Calnan . 5. The Quantification of Patient Satisfaction. Mike Hart . 6. Managing Clinical Audit: Diagnosing the Problems and Designing Solutions. Gail Johnston, Huw T.O. Davies, Iain K. Crombie, Elizabeth M. Alder and Andrew R. Millard . 7. Improving Child Dental Health in Scotland: An Audit in Primary Care. Chris Southwick, Dafydd Evans and Huw T.O. Davies . 8. Human Resource Management Audits: Contributions to Quality. Sandra Nutley . Part 3. Using Performance Indicators. 9. What Are We Counting with Hospital Episode Statistics (HES)? Richard Wilson . 10. Clinical Outcomes Indicators in Scotland: Lessons and Prospects. Steve Kendrick, David Cline and Alan Finlayson . 11. What do Managers and Physicians Prefer as Indicators of Clinical Outcome? Régis Blais, Danielle Larouche, Pierre Boyle, Raynald Pineault and Serge Dubé. 12. Performance Indicators: A Patient-Centred Approach. Anne Ludbrook and Colin Gordon. 13. Is Indicator Use for Quality Improvement and Performance Measurement Compatible? Joanne Lally and Richard Thomson . 14. Published Health Outcomes: Guiding Lights or Wreckers’ Lanterns? Huw T.O. Davies, Iain K. Crombie and Russell Mannion .
• Edition: 1st
• Publisher Details: Routledge
• Publication Date: 2018
• Extent: 1 online resource (233 pages)
• Languages: English
• ISBNs: 9780429832406; 0429832400
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.