Crisis communication and crisis management : an ethical practice /: an ethical practice. (2016)

• Record Type: Book
• Further Information: Note: Burton St. John III, Old Dominion University, Yvette E. Pearson, Old Dominion University.
• Authors: St. John, Burton, 1957-; Pearson, Yvette E
• Contents: Preface; Acknowledgments; About the Authors; SECTION 1- AN ETHICALLY GROUNDED APPROACH TO CRISIS MANAGEMENT; Chapter 1- Fundamentals of Crisis Management and Ethics; Understanding Key Terms; The Stages of Crisis; Major Communications Theories That Apply to Public Relations and Crises; Ethics Up Front in Crisis Management; Moral Agency, Sound Moral Reasoning, and Crisis Management; Putting It All Together; Chapter 2- Issues Management and Managing Crises; Understanding Key Terms; Stakeholders and Environmental Scanning; What Issues Management Can Tell Us About Crisis Management; Ethical Considerations for Monitoring Social Media; Issues Management in Action; Ethical Management of Crises and Issues Management; Putting It All Together; Chapter 3- Integrating Ethical Theory and Crisis Management; Consequentialism; Nonconsequentialism; Virtue Ethics; Feminist Approaches to Ethics; Putting it All Together: The Supporting Role of Ethical Theory in Crisis Management; SECTION 2- CASE STUDIES; Chapter 4- Health Communication; Case 4.1: Chimerix, Compassionate Use, and Social Media; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 4.2: McMath Tragedy at Children’s Hospital Oakland; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 4.3: Unsure About Essure; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Professional Voice; Discussion Questions; Chapter 5- Environmental Communication; Case 5.1: California and the “Megadrought”; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 5.2: Monsanto’s Defense of Its Patented Seeds; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Professional Voice; Discussion Questions<br /> Case 5.3: Range Resources and PSYOPs as Crisis Management; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Chapter 6- Advocacy Communication; Case 6.1: Genetically Modified Mosquitoes: Fear Vectors?; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Professional Voice; Discussion Questions; Case 6.2: U.S. Vaccination: A Mickey Mouse Policy?; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 6.3: All Crises Great and Small: Yoplait’s Killer Cup; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Chapter 7- Strategic Communication; Case 7.1: Apple and Workers’ Rights Abuses; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 7.2: The Costa Concordia Shipwreck; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 7.3: Pennsylvania State and Child Abuse; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Professional Voice; Discussion Questions; Chapter 8- Government Communication; Case 8.1: The Fort Carson Shootings: The Crisis of PTSD in the Military; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 8.2: The “Fast and Furious” Gun Walking Program; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 8.3: The IRS and BOLO for Tax Exemptions; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Chapter 9- Science Communication; Case 9.1: Restoring Study 329, Restoring Lives? The GSK Paroxetine Crisis; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 9.2: APA’s Facilitation of “Uncle DoD’s” Enhanced Interrogation Practices; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 9.3: The Center for Medical Progress’s Planned Parenthood Videos Weave a Tangled Web; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Chapter 10- Technology Communication; Case 10.1: VETPAW Harnesses High Tech to Correct Its Antipoaching Misfire; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 10.2: Elder Abuse and Neglect: Old Problem, New Solutions?; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Discussion Questions; Case 10.3: Hackable Vehicle “Chrysis”; Ethics Up Front; What Happened; For Deliberation; Putting It All Together; Professional Voice; Discussion Questions; SECTION 3- THE FUTURE OF ETHICS AND CRISIS MANAGEMENT; Chapter 11- The Way Forward; Selected References; Index;
• Publisher Details: Thousand Oaks : SAGE Publications, Inc
• Publication Date: 2016
• Extent: 1 online resource (224 pages)
• Subjects: 363.34/8068; Communication in crisis management; Crisis management
• Languages: English
• ISBNs: 9781483316154; 1483316157
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.