Long term warranty and after sales service : concept, policies and cost models /: concept, policies and cost models. ([2015])

• Record Type: Book
• Further Information: Note: Anisur Rahman, Gopinath Chattopadhyay.
• Authors: Rahman, Anisur; Chattopadhyay, Gopinath
• Contents: Introduction to Long-Term Warranty and After-Sales Service -- Lifetime Warranties : Policies and Cost Models -- Used Second-hand Product Warranty -- Extended Warranty -- Maintenance Contract -- Outsourcing Rail Maintenance through Maintenance Contracts -- A Case Study.
• Publisher Details: Cham : Springer
• Publication Date: 2015
• Copyright Date: 2015
• Extent: 1 online resource (xvi, 113 pages), illustrations (some color)
• Subjects: 658.8/12; Engineering; Customer services; Warranty; Consumer protection; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Consumer protection; Customer services; Warranty; Engineering; Engineering Economics, Organization, Logistics, Marketing; Organization; Quality Control, Reliability, Safety and Risk; Business & Economics -- Strategic Planning; Technology & Engineering -- Quality Control; Organizational theory & behaviour; Reliability engineering; Engineering economy; Organization; System safety; Technology & Engineering -- General; Engineering: general; Electronic books
• Languages: English
• ISBNs: 9783319162713; 3319162713; 3319162705; 9783319162706
• Related ISBNs: 9783319162706
• Notes: Note: Includes bibliographical references.; Note: Online resource; title from PDF title page (SpringerLink, viewed June 10, 2015).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.