Global perspectives on service science : Japan /: Japan. ([2016])

• Record Type: Book
• Further Information: Note: Stephen K. Kwan, James C. Spohrer, Yuriko Sawatani, editors.
• Editors: Kwan, Stephen K; Spohrer, James C; Sawatani, Yuriko
• Contents: Introduction -- Service Innovation in Japan and Service-Dominant Logic -- Context Management Approach to Value Co-Creation: Toward Dynamic Process Model of Customer as Value Co-Creator -- Human Behavior Observation for Service Science -- Community-based participatory service engineering: Case studies and technologies -- Methodology of Workshop-Based Innovative System Design Grounded in Systems Engineering and Design Thinking -- Wants Chain Analysis: Analysis and design methods of social systems taking into consideration the diversity of people's needs -- Interactive Service Design Method: Application to Aircraft Operations at Haneda Airport -- Service Design in Tourism: Encouraging a cooperative relationship between professional design and non-professional design -- Value Co-Creation Process and Value Orchestration Platform -- Formalizing expert knowledge through machine learning -- Agent-based Simulation for Service Science -- Temporal-Spatial Collaboration Support for Nursing and Caregiving Services -- Quest for Equation of Life: Scientific Constraints on How We Spend our Time -- The Spread of Services and Consumer Value Co-Creation -- Sustainability and Scalability in Japanese Creative Services -- Knowledge Structuring Tools for Decision Support Service: An Overview of Citation-based Approach -- R & D servitization in the manufacturing industry -- MANGA-case training for global service science -- Creation of Service Science Curriculum for Customer-Oriented Business Innovation -- Service Engineering Road Map of Ministry of Economy Trade and Industry in Japan.
• Publisher Details: New York : Springer
• Publication Date: 2016
• Copyright Date: 2016
• Extent: 1 online resource
• Subjects: 338.40952; Business; Service industries -- Japan; BUSINESS & ECONOMICS -- Industries -- General; Service industries; Business and Management; Supply Chain Management; Management of Computing and Information Systems; Innovation/Technology Management; Business Information Systems; Services; Business & Economics -- Information Management; Business & Economics -- Production & Operations Management; Computers -- Enterprise Applications -- Business Intelligence Tools; Business & Economics -- Industries -- Service Industries; Information architecture; Research & development management; Business mathematics & systems; Service industries; Management science; Business logistics; Information Systems; Management; Management information systems; Service industries; Purchasing & supply management; Japan; Electronic books
• Languages: English
• ISBNs: 9781493935949; 1493935941; 1493935925; 9781493935925
• Related ISBNs: 9781493935925
• Notes: Note: Includes bibliographical references.; Note: Online resource; title from PDF title page (EBSCO, viewed July 7, 2016).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.