Outcome-based performance management in the public sector. ([2018])

• Record Type: Book
• Further Information: Note: Elio Borgonovi, Eugenio Anessi-Pessina, Carmine Bianchi, editors.
• Other Names: Borgonovi, Elio; Pessina, Eugenio Anessi; Bianchi, Carmine
• Contents: Introduction; References; The Design of Outcome-Based Performance Management Systems in the Public Sector; 1 Shifting from Output to Outcome Measurement in Public Administration-Arguments Revisited; Abstract; 1.1 Introduction; 1.2 Value for Money-Output Versus Outcome Measurement; 1.2.1 Outputs Versus Outcomes: The Conceptualization, Measurement, and Interpretation; 1.2.1.1 Technical Aspects of Measurement; 1.2.1.2 Interpretation Problems in Outcome Results; 1.2.1.3 Output as a Reflection of an Outcome; 1.2.2 How Outputs and Outcomes Connect to Budgeting and Performance Management. 1.2.3 The Information Need1.3 Controlling Legitimacy-Output Versus Outcome Measurement; 1.3.1 Controllability of Results; 1.3.2 Controllability of Information; 1.4 Conclusions and Implications; References; 2 Organizational Performance in the Italian Health care Sector; Abstract; 2.1 Introduction; 2.2 Literature Review; 2.3 The Italian Health care System; 2.4 Methodology; 2.5 Results; 2.6 Discussion; 2.7 Conclusions; Annex 1; References; 3 The Iron Law of Unintended Effects, Again? Outcome Measures and Blame-Avoidance; Abstract; 3.1 Introduction and Research Question. 3.2 Theoretical Background3.2.1 Public Management Paradoxes: Picking a Theoretical Lens; 3.2.2 Unintended Effects of Performance Management: Some Notable Theoretical and Empirical Contributions; 3.2.3 Under-Explored Facets: Rankings and Blame-Avoidance; 3.3 Methodology and Analytical Framework; 3.3.1 Overall Research Strategy; 3.3.2 In Search of Mechanisms: Analytical Framework; 3.4 Exploratory Case Study; 3.4.1 Context and Background; 3.4.2 A Partial Reform: Moving to a Performance Ranking; 3.4.3 Unintended Effects: Blame-Avoidance Strategies. 3.5 Analysis and Conclusions: Conceptualizing MechanismsAppendix: Major Methodological Choices; References; 4 Designing Outcome-Based Performance Management Systems to Assess Policies Impacting on Caesarean Section Rate: An Analysis of the Sicilian Maternity Pathway; Abstract; 4.1 Introduction; 4.2 What Drivers Affect Caesarean Rate?; 4.3 An Analysis of the Maternity Pathway in the Sicilian Region; 4.4 A Dynamic Performance Management Approach to Design a Set of Outcome Measures Impacting on CS. 4.5 Applying the DPM Approach to Design a Set of Outcome Measures to Assess Policies Impacting on CS in the Sicilian Context4.5.1 Implications Arising from the DPM Implementation in Assessing CS Reduction Policies; 4.6 Conclusions; References; Towards Outcome-Based Performance Management: Experiences and Trends from Different Countries; 5 The Scottish Government's System of Outcome-Based Performance Management: A Case Study of the National Performance Framework and Scotland Performs; Abstract; 5.1 Introduction; 5.2 The Development of Outcome-Based Public Management.
• Publisher Details: Cham, Switzerland : Springer
• Publication Date: 2018
• Extent: 1 online resource
• Subjects: 351 650; Business; Public administration -- Management; Performance -- Measurement; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Reference; BUSINESS & ECONOMICS -- Skills; POLITICAL SCIENCE -- Government -- Executive Branch; POLITICAL SCIENCE -- Public Affairs & Administration; Performance -- Measurement; Public administration -- Management; Business and Management; Operation Research/Decision Theory; Public Policy; Public Administration; Political Science -- Public Policy -- General; Law -- Administrative Law & Regulatory Practice; Public administration; Management science; Operations research; Public policy; Public administration; Business & Economics -- Operations Research; Operational research; Electronic books
• Languages: English
• ISBNs: 9783319570181; 3319570188
• Related ISBNs: 9783319570174; 331957017X
• Notes: Note: Includes bibliographical references and index.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.