Interpersonal communication. (2019)

• Record Type: Book
• Further Information: Note: Richard L. West, Emerson College, Lynn H. Turner, Marquette University.
• Authors: West, Richard L; Turner, Lynn H
• Contents: 1. Foundations of Interpersonal Communication; 1.1The Evolution and Foundation of the Communication Field; 1.2Defining Interpersonal Communication; 1.3Three Models of Human Communication; 1-4The Principles of Interpersonal Communication; 1-5 Dispelling Myths about Interpersonal Communication; 1-6 Interpersonal Communication Ethics; Chapter Wrap-Up; 2. Communication, Culture, and Identity; 2.1 Defining Culture; 2.2Diversity around the Globe and In the United States; 2.3Why Study Intercultural Communication?; 2.4Dimensions of Culture; 2.5 Challenges of Intercultural Communication; 2.6Skill Set For Intercultural Understanding; Chapter Wrap-Up; 3. Communication, Perception, Identity, and the Self; 3.1 Understanding Interpersonal Perception; 3.2 Influences on Perception; 3.3Dimensions of the Self; 3.4Identity Management; 3.5 Online Identity Management; 3.6 Skill Set: Improving Perception Checking and Self-Actualization; Chapter Wrap-Up; 4. Communication Verbally; 4.1Understanding Verbal Symbols; 4.2Factors Affecting Verbal Symbols; 4.3The Destructive and Constructive Sides of Verbal Symbols; 4.4Skill Set For Improving Verbal Communication; Chapter Wrap-Up; 5. Communicating Nonverbally; 5.1 Assumptions of Nonverbal Communication; 5.2 Nonverbal Communication Codes; 5.3The Influence of Culture on Nonverbal Communication; 5.4 The Influence of Technology on Nonverbal Communication; 5.5 Skill Set For Increasing Nonverbal Communication Effectiveness; Chapter Wrap-Up; 6. Listening and Responding Effectively; 6.1Lend Me Your Ear: Differences between Hearing and Listening; 6.2The Components of the Listening Process; 6.3The Value and Importance of Listening; 6.4The Barriers: Why We Don’t Listen; 6.5Poor Listening Habits; 6.6Styles of Preferred Listening; 6.7Culture and the Listening Process; 6.8Skill Set For Effective Listening; Chapter Wrap-Up; 7. Communicating and Emotion; 7.1Defining Emotion; 7.2Explaining Emotion: Biology and Social Interaction; 7.3Emotion and Communication; 7.4Influences on Emotional Expression; 7.5Recognizing Blends in Emotional Communication; 7.6Skill Set For Emotional Communication; Chapter Wrap-Up; 8. Sharing Personal Information; 8.1Definition of Self- Disclosure: Opening Up; 8.2Reasons for Revealing and Concealing Personal Information; 8.3Factors Affecting Self-Disclosure; 8.4Principles of Self-Disclosure; 8.5Explaining Self-Disclosure; 8.6Skill Set For Effective Disclosing; Chapter Wrap-Up; 9. Communicating Conflict; 9.1Defining Conflict; 9.2Communication Patterns and Styles in Conflict; 9.3The Destructive and Constructive Sides of Interpersonal Conflict; 9.4Explaining Conflict; 9.5The Relationship of Conflict to Power; 9.6Skill Set For Effective Conflict Management; Chapter Wrap-Up; 10. Communicating in Close Relationships; 10.1Understanding Close Relationships; 10.2Thinking and Talking About Close Relationships; 10.3Influences on Close Relationships; 10.4Developing Interpersonal Relationships through Stages; 10.5Explaining Communication in Close Relationships; 10.6Skill Set For Communicating In Close Relationships; Chapter Wrap-Up; 11. Communicating with Families, Friends, and Romantic Partners; 11.1Family Relationships; 11.2 Close Friendships; 11.3Romantic Relationships; 11.4Skill Set For Improving Your Interpersonal Communication with Family Members, Close Friends, and Romantic Partners; Chapter Wrap-Up;
• Edition: Fourth edition
• Publisher Details: Thousand Oaks : SAGE Publications, Inc
• Publication Date: 2019
• Extent: 1 online resource (416 pages)
• Subjects: 302; Interpersonal communication
• Languages: English
• ISBNs: 9781544336671; 1544336675
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.