Organizational Legitimacy : Challenges and Opportunities for Businesses and Institutions /: Challenges and Opportunities for Businesses and Institutions. (2018)

• Record Type: Book
• Further Information: Note: Emilio Díez-De-Castro, Marta Peris-Ortiz, editors.
• Editors: Díez-De-Castro, Emilio; Peris-Ortiz, Marta
• Contents: Intro; Preface; Reference; Contents; Chapter 1: Criteria for Evaluating the Organizational Legitimacy: A Typology for Legitimacy Jungle; 1.1 Introduction; 1.2 Organizational Legitimacy; 1.3 Typologies of Legitimacy; 1.4 A Typology Focused on Business Management; Cognitive Legitimacy; Regulatory Legitimacy; Moral or Ethical Legitimacy; Pragmatic Legitimacy; Technical Professional Legitimacy; Managerial Professional or Output Legitimacy; Emotional Legitimacy; Industry Legitimacy; 1.5 Discussion; References; Chapter 2: Refocusing Isomorphism to Explain Organizational Legitimacy: A New Approach 2.1 Introduction2.2 Common Institutional Characteristics; Routines; Structure; Strategy; Organizational Mission in the Public Interest; Stakeholder Satisfaction; Ethical Leadership; Information Transparency; 2.3 Discussion; References; Chapter 3: Organizational Legitimacy Research: Contributing Countries and Institutions from 1995 to 2014; 3.1 Introduction; 3.2 Research Method; 3.3 Results; Organizational Legitimacy Knowledge Structure by Country; Organizational Legitimacy Knowledge Structure by Institution; 3.4 Discussions and Conclusions; References Chapter 4: Organizational Legitimacy: Study of Academic Publications in Scientific Journals4.1 Introduction; 4.2 Literature Review; 4.3 Methodology; 4.4 Results; Documents; Author Productivity and Coauthoring; Productivity by Type of Institution and Country; Journals; Areas and Thematic Categories; Keywords; 4.5 Discussion and Conclusions; References; Chapter 5: Political Segmentation of State Legitimacy: The Case of Spain; 5.1 Introduction; 5.2 State Legitimacy; 5.3 Political Segmentation of State Legitimacy; 5.4 Sample and Methodology; 5.5 Results; 5.6 Implications and Discussion Chapter 8: Legitimacy as Competitive Advantage: A US Airline Case Study8.1 Introduction; 8.2 Theoretical Framework; Legitimacy and Customer Satisfaction; Customer Satisfaction and Firm Performance; Corporate Abilities, Customer Satisfaction, and Firm Performance; 8.3 Methodology; Sample; Data Collection and Variable Measurement; Legitimacy; Firm Performance; Customer Satisfaction; Corporate Abilities; 8.4 Findings; Legitimacy vs. Customer Satisfaction; Corporate Abilities vs. Legitimacy and Customer Satisfaction; Firm Performance vs. Legitimacy, Customer Satisfaction, and Corporate Abilities
• Publisher Details: Cham, Switzerland : Springer Science and Business Media Springer
• Publication Date: 2018
• Extent: 1 online resource
• Subjects: 338.7; Business; Business enterprises; Illegitimacy; Management science; Social responsibility of busines; Organization; BUSINESS & ECONOMICS / Industries / General; Business enterprises; Illegitimacy; Business & Economics -- Business Ethics; Business & Economics -- Strategic Planning; Business ethics & social responsibility; Organizational theory & behaviour; Business & Economics -- Development -- Sustainable Development; Business & the environment, 'Green' approaches to business; Electronic books
• Languages: English
• ISBNs: 9783319759906; 3319759906
• Related ISBNs: 9783319759890; 3319759892
• Notes: Note: Online resource; title from PDF title page (EBSCO, viewed May 21, 2018).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.